Client Support Representative

Job Summary We are seeking a friendly, reliable, and detail-oriented Client Support Representative to join our team in a part-time role. This position is scheduled to work Monday through Friday from 1:00 p.m. to 5:00 p.m. and plays a vital role in ensuring our clients feel welcomed, informed, and supported from their very first call through their ongoing relationship with our firm. Responsibilities Answer incoming firm calls and provide professional, courteous assistance. Schedule consultations for prospective clients. Process outgoing mail and add appropriate postage. Accept and process client payments. Communicate with clients regarding their billing questions or concerns. Qualifications Excellent phone and communication skills. Strong organizational skills and attention to detail. Ability to maintain professionalism in client interactions. Experience in an office, legal, or customer service setting preferred (but not required). Comfortable handling confidential information. Job Type: Part-time Pay: $15.00 - $18.00 per hour Work Location: In person