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Remote Loss Mitigation SPOC | Mortgage Loan Counselor

credit counselors
loan officers
loan interviewers and clerks
dovenmuehle mortgage
depository credit intermediationnondepository credit intermediation
Remote
March 29th, 2026
A leading mortgage subservicing firm is seeking a SPOC Phone Agent I to assist borrowers in avoiding foreclosure. The ideal candidate will provide a single point of contact for customers facing payment difficulties, guiding them through options such as payment relief programs. Key responsibilities include managing customer interactions with empathy and professionalism, while maintaining thorough documentation. Candidates should possess excellent customer service skills and a high school diploma. This role allows for remote work within the US.#J-18808-Ljbffr

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