Remote Loss Mitigation SPOC | Mortgage Loan Counselor

depository credit intermediation nondepository credit intermediation activities related to credit intermediation activities related to real estate insurance and employee benefit funds

Remote

April 2nd, 2026

A leading mortgage subservicing firm is seeking a SPOC Phone Agent I to assist borrowers in avoiding foreclosure. The ideal candidate will provide a single point of contact for customers facing payment difficulties, guiding them through options such as payment relief programs. Key responsibilities include managing customer interactions with empathy and professionalism, while maintaining thorough documentation. Candidates should possess excellent customer service skills and a high school diploma. This role allows for remote work within the US.#J-18808-Ljbffr

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