Scheduling Team Lead (82044)
OverviewFounded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employes over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.Inter-Con is Everywhere Security Matters.Job SummaryAs the Scheduling Team Lead, you will report to the Staffing Manager. While your duties, responsibilities and activities may change at any time, with or without notice, the major responsibilities of your position include, but are not limited to the following:Duties/ResponsibilitiesManage daily scheduling operation and administrative functionsSupport Client requests for additional services and change requestsCommunicate with Officers efficiently and quickly to address gaps in scheduled hoursProvide frequent updates to the Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and client requestsDevelop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness across CaliforniaLeverage available systems to optimize scheduling and reduce operational costsQualificationsOther Requirements or Competencies:Experience with Salesforce.com a plusExperienced with MS Office SuiteExcellent Customer Service skillsAble to interact within Inter-Con’s corporate environment and effectively communicate with all levels of managementMust be able to work effectively in a fast-paced environment and meet strict deadlinesExcellent time-management, organization and multi-tasking skills requiredTeam player with business maturity, enthusiasm, and a positive work attitudeSense of urgencyWork Environment And ScheduleMust be reliable and able to commit to work given schedule including over-time as neededOperate in a professional office environment in an open area with heavy trafficRoutinely uses standard office equipment such as computers, phones, copiers, etc.Endure prolonged sitting, twisting, turning, bending, in the performance of daily office activitiesEmploy grasping, repetitive hand movement and finger coordination in preparing statistical reports and data, using a computer keyboard, etc.Must maintain flexibility regarding job assignments, which may include performing work for other departments, at different locations, and with mandatory overtimeMust maintain flexibility and be able to work outside of weekly schedule depending on the needs of the businessMust be available to work swing or graveyard shift.Duties, responsibilities and activities may change at any time with or without notice.Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.