Test Center Administrator

We are looking for a dependable Test Center Administrator to support daily testing operations in Huntsville, Alabama. This is a Contract position for someone who can create a detail-oriented, secure, and welcoming environment for exam candidates while adapting to a variable schedule that may include Saturdays and occasional evening hours. The ideal candidate brings strong customer service skills, sound judgment, and the ability to stay attentive in a structured setting where accuracy and consistency matter.Responsibilities:• Welcome test takers, confirm their identity, and guide them through check-in procedures with care and attention to detail.• Administer security protocols, including screening steps and monitoring procedures, to protect the integrity of the testing environment.• Observe candidates throughout their exams and respond promptly to concerns, irregularities, or policy-related issues.• Preserve the security of testing materials, workstations, and exam spaces at all times.• Document incidents clearly and escalate situations that fall outside established guidelines.• Support a fair and comfortable experience for each candidate by enforcing procedures consistently and respectfully.• Perform candidate record tasks such as scanning or biometric capture when required at the site.• Assist with basic office and site support duties, including clerical tasks, document handling, and inbound phone coverage as needed.• Help maintain testing equipment and work areas, including packing, unpacking, or moving materials in accordance with safety expectations.• High school diploma or equivalent required; additional college coursework is helpful.• At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments.• Ability to communicate clearly and professionally with candidates and team members, both verbally and in writing.• Comfort using Windows-based computers and common business applications such as Microsoft Office, Outlook, and web browsers.• Availability to work a flexible schedule based on site needs, including Saturdays and occasional evening hours.• Ability to remain attentive while standing, walking, or sitting for extended periods and to move through the testing room regularly during exam sessions.• Capability to bend, stoop, and lift up to 40 pounds when handling equipment or supplies.• Must meet the minimum age requirement for the position.TalentMatch®Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.