Case Manager
POSITION TITLE: CASE MANAGERDEPARTMENT: CLINICALFLSA STATUS: EXEMPTJob SummaryThis position counsels and guides clients in the ShareHouse programs through individual case coordination by the location and utilization of resources. The role will assist clients with accessing programs, services and skills to promote health and wellbeing.Benefits For Full-time401(k)401(k) matchingDental insuranceFlexible spending accountHealth insurance (100% premium paid by company for single plan)Health savings accountLife insuranceGenerous PTO packageVision insuranceshort term disabilityEAP array of voluntary benefits9 paid holidays REPORTING RELATIONSHIPSThe Case Manager does not supervise any positions.Duties & Essential Job FunctionsAdvocate for and address client concerns to promote successful outcomes for clientsAddress concerns related housing, finance, legal issues, insurance/treatment funding, and employment to provide resources and education with goal to empower and promote health/wellbeingCommunication within agency departments as well as outside providers/referents for coordination during admission, providing care, and discharge planning. Areas include, but are not limited to, treatment/therapy, skills, training, education, physical/mental health, legal, etc.Assess clients for case management needs.Facilitate group sessions.Facilitate access to resources when required (e.g. Food Pantry, clothing vouchers, etc.)Complete required documentation; treatment plans, progress notes, group notes, discharge summaries, miscellaneous updates, etc.Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity, to include evenings, on-call rotation and weekends as needed.Attend and participate in multidisciplinary staff meetings and consult with other professional staff to ensure appropriate treatment/programming for clients.Periodic Functions And ResponsibilitiesCrisis management with in-house clients/families as neededOther duties as assigned.QualificationsRequires Bachelor of Science degree in social service, human service or related field of studyRequired Licenses/CertificatesNorth Dakota Social Work license (LSW) or Licensed Certified Social Worker (LCSW)Must possess valid and current driver’s license and be able to be insured according to company insurance standardsPrefer CPR and First-Aid certifiedCULTURE FITWe’re committed to creating a culture of transparency and psychological safety. That means we communicate directly and kindly, ask for help when we need it, and celebrate wins big and small. Whether you’re in clinical care, admin, or support services you are part of the mission.At ShareHouse, we’re more than coworkers, we’re collaborators, advocates, and believers in second chances. We serve individuals and families navigating the challenges of addiction and mental health with heart, respect, and resilience. We believe a healthy workplace fuels healthy outcome, so we focus on connection, communication, and compassion, both in how we serve our clients, and how we treat each other.YOU’LL THRIVE HERE IF YOU…Are mission-driven and motivated by meaningful workSee change and feedback as opportunities, not obstaclesWant to grow personally and professionally alongside your peersValue teamwork and open communicationEnjoy working in a collaborative and mission-driven environmentBring a positive attitude and help foster a culture of encouragement and respectCORE VALUESCompassion — We lead with empathy and respectIntegrity — We do the right thing when no one is watchingConnection — We value belonging, empathy, trust, and mutual understandingPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:Frequently RequiresStooping and bendingUse of color vision and ability to distinguish colorsPushing and pulling, lifting and carrying up to 15 lbs.Ability to communicate orally and hear/understand oral communicationAbility to utilize fine motor skills, reach and graspOccasionally RequiresStanding for up to 1 hourPushing and pulling, lifting and carrying over 15 lbs.WORK ENVIRONMENTThis position works in an environment with few physical discomforts; may occasionally be exposed to drafts, noise, temperature variations and odors.