Director, Sales Engineering

Job DescriptionPosition: Director, Sales EngineeringLocation: New York, NY (Hybrid or Remote Eligible)Company: Symbiotic Services (on behalf of an innovative SaaS security platform)OverviewSymbiotic Services is seeking a dynamic and experienced Director of Sales Engineering to lead and scale a high-performing pre-sales team for a fast-growing SaaS client specializing in secure BYOD work environments. This role is ideal for a hands-on technical leader ready to build out a strategic sales engineering function from startup stage to scalable enterprise.Key ResponsibilitiesBuild, lead, and mentor a world-class Sales Engineering team.Develop repeatable frameworks, playbooks, and training programs to drive technical sales excellence.Align team structure and resourcing with growth goals across Mid-Market and Enterprise segments.Ensure technical execution during discovery, demos, architecture design, and POCs.Define and track KPIs such as win rate, sales velocity, and technical evaluation success.Act as a strategic partner to Sales, Product, and Engineering leadership.Maintain high-level involvement in strategic deals and act as an escalation point.Build demo environments and tools that enable compelling technical evaluations.Communicate market feedback and competitive insights to Product for roadmap alignment.Qualifications8+ years in Sales Engineering or Pre-Sales roles in SaaS, with 3+ years leading SE teams.Proven track record scaling Sales Engineering functions in high-growth environments.Strong technical sales acumen with ability to map complex solutions to business needs.Experience engaging with C-level executives and technical buyers (CISO, CTO, Architects).Ability to implement performance metrics and optimize team workflows.Proficiency with CRM tools (Salesforce, HubSpot) and demo/POC management tools.Excellent communication, leadership, and organizational skills.Entrepreneurial mindset with comfort in ambiguity and change.Compensation & BenefitsBase salary: $154,000 - $230,000 (New York range)Competitive equity and benefits package availableJoin a mission-driven team transforming secure remote work for global clients