Physical Security Application Engineer

At Octeum, we deliver modern, physical security-focused services that help organizations achieve safer, smarter environments. From strategy through implementation, we elevate the customer experience—while building a culture that's collaborative, forward-thinking, and genuinely enjoyable. We're looking for a Physical Security Application Engineer to design and build the systems, integrations, and workflows that power modern security environments. You'll work across physical security platforms, APIs, data pipelines, and connected technologies to deliver scalable, reliable solutions that solve complex challenges and create measurable business value. You'll work across leading platforms such as Genetec, Software House, Zenitel, LenelS2, Acre Security, and Motorola, helping create seamless, scalable, and secure security ecosystems. Work environment Octeum is a remote-first company. We support flexible, location-independent work with a strong emphasis on focused, asynchronous collaboration—paired with purposeful in-person connection through team offsites, optional co-working, and periodic travel. What you'll do Design & Deliver Design and implement integrated physical security solutions including access control, video surveillance, intrusion detection, and supporting technologies Translate customer requirements into scalable, high-performance system architectures Lead deployments and technical implementations from planning through execution Ensure solutions align with operational, security, and business objectives Integrate & Innovate Develop and support integrations between security platforms, enterprise systems, and data sources Connect disparate technologies into unified security ecosystems Evaluate new technologies and recommend improvements to system design and functionality Identify opportunities to automate workflows and improve operational efficiency Test & Optimize Configure and validate security applications, devices, and supporting infrastructure Perform end-to-end testing to ensure reliability, performance, and security Troubleshoot complex issues across hardware, software, networks, and integrations Conduct root cause analysis and implement long-term solutions Support & Evolve Provide ongoing support, maintenance, and optimization of deployed solutions Monitor system health and proactively address risks, vulnerabilities, and performance issues Plan and execute upgrades, migrations, and system enhancements Collaborate with customers to continuously improve system effectiveness and user experience What we're looking for Experience 3–5+ years working with physical security systems including access control, video surveillance, and intrusion detection Hands-on experience with enterprise platforms such as Genetec, Software House, LenelS2, Honeywell, or similar Experience designing, deploying, and supporting integrated security solutions Background in customer-facing technical delivery or consulting environments Technical Skills Strong understanding of IP-based systems, networking, and connected devices Experience configuring, integrating, and supporting enterprise security platforms Knowledge of APIs, data integration, and system interoperability concepts Working knowledge of cybersecurity principles as applied to physical security systems Strong troubleshooting and problem-solving capabilities Education Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or related field Equivalent practical experience considered Nice to Have Industry certifications (e.g., Genetec Certified Technician, CCNA, Security+) Experience with large-scale enterprise deployments Familiarity with cloud-based or hybrid security architectures Strong communication and client relationship skills How you work You think in systems—not silos You're equally comfortable in front of clients and behind a keyboard You take ownership, solve problems, and follow through You balance precision with speed in dynamic environments You enjoy turning complex technical challenges into practical solutions What we offer Competitive compensation Premium health, dental, & vision coverage for employees and their families Long Term Disability Life Insurance 401(k) plan Flexible PTO and Family Leave to sustain energy & creativity Regular team events and off-sites to connect in person Pay: $70,000.00 - $115,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: Remote