Assistant Bakery Manager
Purpose
The Assistant Bakery Manager supports daily bakery operations to ensure high product quality, food safety compliance, strong merchandising, and excellent customer service. This role assists with associate leadership, production execution, and department readiness while supporting the Bakery Manager.
Key Responsibilities
Assist with daily bakery production, packaging, and merchandising activities
Ensure proper rotation, dating, labeling, and freshness standards
Support ordering, inventory control, and shrink reduction efforts
Maintain full, attractive displays and service cases throughout the day
Assist with execution of promotions, seasonal programs, and special orders
Follow and enforce food safety, sanitation, and temperature standards
Leadership & Team Support
Train, coach, and support Bakery associates in procedures and service expectations
Help assign daily workloads and monitor productivity and quality
Lead by example with professionalism, safety, and customer engagement
Support attendance management and performance feedback
Assume department leadership responsibilities in the Bakery Manager's absence
Customer Service
Deliver friendly, prompt, and knowledgeable service
Address customer questions, requests, and concerns professionally
Promote bakery items, programs, and custom order services
Operational & Safety Standards
Maintain cleanliness, organization, and equipment readiness
Ensure proper handling of ingredients, supplies, and finished products
Comply with all company policies, labor guidelines, and safety procedures
Assist with inspection readiness and corrective actions when needed
Qualifications
Previous bakery, food service, or retail experience preferred
Supervisory or lead experience a plus
Strong communication, organization, and time-management skills
Ability to work early mornings, weekends, and holidays
Ability to stand, lift, and perform repetitive production tasks
Working Conditions
Bakery production environment with exposure to ovens, heat, and cold storage
Fast-paced, hands-on role requiring extended standing and physical activity