Administrative Assistant
Administrative AssistantThis position provides administrative support to Brian McCaskill. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The Administrative Assistant reports to and is employed by Brian McCaskill. This position is part time (20-30 hours a week) working Monday - Thursday (tentative schedule of 9 a.m. to 3 p.m.). Compensation would be $20-22/hr. This is an in person.
Position Roles/Responsibilities/AccountabilitiesHandles incoming telephone calls to Brian McCaskill and responds to requests for information
Performs routine administrative duties such as maintaining office supplies and processing mail
Marketing coordination and event management (client appreciation events, webinars, workshops, managing social media content)
Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature
Supports projects, administration of various programs, and processing functions as needed
Drives client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice's Financial Advisors
Updates the contact management system with client/member contact and preference information
Assists Financial Advisors in the preparation and follow up for the client/member meetings
Tracks practice expenses and oversees the practice bill paying
Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed
Participates in the business planning process
Completes other miscellaneous tasks as assigned
Position QualificationsPrevious administrative/secretarial experience desired
Previous phone experience is a plus
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information
Basic understanding of Brian McCaskill, our products and services, and Thrivent Financial
CompetenciesPlanning/Organizing
Customer Focus
Communication
Interpersonal Skills
Teamwork and Collaboration
Adaptability/Flexibility
External/Internal DependenciesMust be able to work with all roles of the Brian McCaskill
Must be able to represent the organization in work with external clients
Must be able to cultivate and maintain relationships with outside organizations
As part of Brian McCaskill's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.