Area Director of Facilities ("Director de Area de Operaciones")

COMPANY OVERVIEWWe are a premier hospitality management company operating five upscale hotels in downtown Detroit. We are committed to delivering exceptional guest experiences through impeccably maintained properties and world-class service standards.POSITION SUMMARYThe Director of Facilities is responsible for the overall maintenance, operations, and physical condition of our portfolio of five upscale hotels located in downtown Detroit. This strategic leadership role oversees a team of building engineers stationed at each property and ensures allfacilities are maintained to the highest standards of safety, functionality, and aesthetic excellence. The Director will develop and implement comprehensive maintenance programs, capital improvement plans, and operational strategies that protect our assets while enhancing the guestexperience.KEY RESPONSIBILITIESFacilities Management and OperationsOversee all aspects of facilities maintenance and operations across five hotel properties, ensuring buildings, systems, and equipment are maintained in optimal conditionDevelop and implement preventive maintenance programs for HVAC, electrical, plumbing, life safety, and building automation systemsEstablish and maintain facilities standards and operating procedures consistent with upscale hospitality expectationsConduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvementManage emergency response protocols and serve as primary escalation point for critical facilities issuesEnsure compliance with all federal, state, and local building codes, safety regulations, and environmental standardsTeam Leadership and Development .Lead, mentor, and develop a team of building engineers assigned to individual hotel propertiesEstablish performance standards, conduct evaluations, and provide ongoing coaching and professional developmentFoster a culture of excellence, accountability, and proactive problem-solving within the facilities teamCoordinate work schedules and resource allocation across properties to ensure optimal coverage and efficiencyPartner with hotel General Managers to align facilities priorities with property-specific operational needsFinancial ManagementDevelop and manage annual operating budgets for facilities maintenance across all propertiesPrepare capital expenditure budgets and multi-year capital improvement plansAnalyze maintenance costs and identify opportunities for operational efficiency and cost savingsNegotiate contracts with vendors, contractors, and service providersTrack and report on key performance metrics including maintenance costs, response times, and asset conditionsVendor and Contractor ManagementSelect, contract, and manage relationships with external vendors and contractorsEnsure work quality, safety compliance, and cost-effectiveness of third-party servicesDevelop preferred vendor relationships to ensure reliable service deliveryReview and approve service contracts, proposals, and invoicesCapital Projects & RenovationsPlan and oversee capital improvement projects and renovations across the portfolioCoordinate with design professionals, contractors, and stakeholders to deliver projects on time and within budgetMinimize operational disruption during construction and renovation activitiesEnsure all capital projects meet brand standards and enhance property valueSafety & ComplianceMaintain comprehensive knowledge of OSHA, ADA, and hospitality industry safety requirementsEnsure all properties maintain required permits, inspections, and certificationsImplement safety training programs for facilities staffOversee life safety systems including fire suppression, emergency lighting, and security systems QUALIFICATIONSRequired:Bachelor's degree in Engineering, Facilities Management, Construction Management, or related fieldMinimum 8-10 years of progressive facilities management experience, with at least 5 years in hospitality or commercial real estateMinimum 5 years of supervisory experience managing multi-site facilities teamsDeep technical knowledge of building systems including HVAC, electrical, plumbing, and building automationProven track record of managing capital projects and renovation programsStrong understanding of building codes, safety regulations, and compliance requirementsValid driver's license and ability to travel between properties within downtown DetroitAvailability for emergency response outside normal business hours Preferred: Certified Facility Manager (CFM) or equivalent professional certificationMaster degree in related fieldExperience with upscale or luxury hotel propertiesLEED certification or demonstrated commitment to sustainability practicesExperience with computerized maintenance management systems (CMMS)Knowledge of historic building preservation and renovation COMPETENCIES and SKILLSTechnical Skills:Expert knowledge of commercial building systems and equipmentProficiency with CMMS software and facilities management technologyStrong project management capabilitiesFinancial acumen including budgeting and cost analysisContract negotiation and vendor management Leadership Skills: Proven ability to lead and develop high-performing teamsExcellent communication skills with ability to interact effectively with all organizational levelsStrategic thinking with strong problem-solving abilitiesAbility to manage multiple priorities in a fast-paced environmentStrong decision-making skills, particularly under pressure Personal Attributes: Meticulous attention to detail with commitment to excellenceProactive and solutions-oriented mindsetHigh integrity and professional ethicsCustomer-service orientation with understanding of guest experience impactCollaborative approach with ability to build strong cross-functional relationships WORKING CONDITIONSPrimary office located at [flagship property or corporate office]Regular travel required between five hotel properties in downtown DetroitOccasional evening and weekend work requiredOn-call availability for emergency situationsPhysical requirements include ability to walk properties, climb stairs, and inspect mechanical spaces SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:Assist with any guest inquiry.Follow all company and safety and security policies and procedures.Report maintenance problems, safety hazards, accidents, or injuries.Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDSExerting up to 20 - 50 pounds of force occasionally. Stands/walks approximately 60% of shift. Sits at desk or in meetings approximately 40% of shift. Strength, flexibility, and good reflexes are required to operate power-driven machinery.Noise and vibration is sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and / or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day.Environmental conditions are both, inside and outside, a job is considered "both" if the activities occur inside or outside in approximately equal amounts. The temperature is moderate and controlled by the hotel environmental systems.Must be able to stand and exert well-paced mobility for up to four (4) hours in length.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.Must be able to lift up to 75 lbs. occasionally.Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.Requires manual dexterity to use and operate all necessary equipment.Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. GROOMINGAll Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.ATTENDANCERegular attendance in conformance with the standards which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotel's facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:The outstanding director of facilities must understand the technical aspects of the property, support day to day business operations, ensure efficient operation of facilities, mitigate risk, and ensure that facilities meet the needs of clients and staff.Ability to manage multiple priorities, and a proactive and solutions-oriented mindset.Must be able to travel on occasion, as needed.Must be able to speak, read, write, and understand the primary language used in the workplace.Requires good communication skills, verbal, written and electronic.Excellent organizational skillsBroad knowledge of business functionsConsiderable knowledge of complex mathematical calculations and computer programs.Must have excellent leadership capability and customer relations skills.Must be detail oriented with outstanding organizational and communication skills.Must possess intermediate computer skills.Must possess basic computational ability.Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.Self-driven and able to work independently. EDUCATIONHigh school or equivalent education required.Bachelor's degree preferred. EXPERIENCEStrong background in Facilities and Project Management, hospitality, residential or similar commercial/public facing industry preferred.Experience with complex mixed-use and historic buildings is a plus.Three to five years of Management experience required.Three to five years of Engineering/Maintenance experience required. LICENSES OR CERTIFICATIONSAbility to provide and maintain a valid driver's license as the position may require the operation of motorized and electric vehicles.CPR certification and/or First Aid training preferred.