Operations Dir - Chick-fil-A

With a career at HMSHost, you really benefit! We OfferHealth, dental and vision insuranceGenerous paid time off (vacation, flex or sick)Holiday payMeal and Transportation Benefits*401(k) retirement plan with company match*Company paid life insurance*Tuition reimbursementEmployee assistance programTraining and exciting career growth opportunitiesReferral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Airport Location: Atlanta Airport F&B Advertised Compensation: $90,168.00 to $115,930.00 Purpose:The Operations Director is responsible for helping to set the vision for the restaurant, increasing sales and profits, and ensuring an exceptional service experience for guests. Essential Functions:Leads all operational aspects of the restaurant; helps execute the company vision and purpose, as well as uphold the established core valuesFacilitates the development and implementation of the annual budget, financial forecasts and other business goals, and leads unit management to ensure budgeted sales and profit goals are achievedMaintains that high food safety standards are maintained by training and operational adoption; ensures that food is prepped, held, and served according to of all Chick-fil-A, federal, state, and local sanitary, safety, and health standards Builds, trains, and coaches high-performing team; partners with Talent Acquisition to appropriately staff the restaurant to meet business needs Engages with Operations Controller and regional leadership on financial decisions and enacting needed controls; makes purchasing decisions for repairs, maintenance, and suppliesContinuously monitors labor and food cost; adjusts scheduling and purchasing as necessaryEnsures each guest has a positive experience and monitors CEM scoreDevelops and communicates ongoing proprietary culinary standards, objectives, and goals consistently to optimize quality and financial resultsActs as point of contact, liaison, and subject matter expert for all proprietary brand culinary related questions Reporting Relationship: The Operations Director reports to the Senior Director Operations II Minimum Qualifications, Knowledge, Skills, and Work EnvironmentEducation and Experience: The combination of education and professional experience must exceed 8 years: In a leadership role: Requires 3 years of experience leading a team of F&B Operations professionals engaged in developing and executing Operations programsIn a technical role: Requires 8 years of experience engaged in developing and delivering Operations programs A bachelor's degree in a program related to the functional area can count for 3 of the eight-year requirementAn MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement In the industry: 3-5 years of F&B Operations experienceSpecialized Skillset/Competencies/Traits Requires a demonstrated ability to effectively grow sales and operating profit, while continuously improving customer, team member, and landlord satisfactionBusiness acumen and also has the mindset required to understand the long-term implications of Operations planning and to advance the organizations goalsDemonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstancesDemonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goalsLocation: This position is located at the Atlanta Airport. Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").