Hybrid Customer Experience & Process Improvement Specialist

A tech company is seeking a Customer Care Representative in Plano, TX. This role focuses on customer advocacy and problem-solving by identifying issues and recommending process optimizations. Candidates should have 1+ years of customer service experience and a bachelor's degree in a related field. This hybrid position requires strong communication skills and the ability to navigate multiple platforms, ensuring effective customer interactions and operational improvements. J-18808-Ljbffr