Manager, Technical Operations

For our client, we are seeking a Manager Technical Operations to join the team of a leader in the Finance & Insurance space. This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.Location: San Francisco, CA - US based candidates only, no visa sponsorship availableCompensation: $215,000 – $235,000 annuallyResponsibilities Design, build, and operate cloud and hybrid infrastructure Manage code deployment pipelines and automation processes Define and maintain high monitoring standards for logging and metrics Lead incident response and management set against defined service levels Participate in a 24/7 on-call rotation as part of the engineering team Architect and maintain data pipelines for internal analytics and compliance needs Ensure compliance programs are met, including audit logging and access controls Collaborate with software and product teams to align on priorities and remove obstacles for delivery Oversee a team of 4-6 engineers, focusing on their hiring and developmentQualifications Experience as both an engineer and a people manager Hands-on DevOps or platform engineering experience at production scale Experience owning reliability in production operations 3+ years of direct management experience with hiring and performance oversight Collaborative working style with a focus on building trust through partnershipBenefits Opportunity to work hands-on in a technical and managerial capacity Involvement in architectural decisions affecting the entire infrastructure Direct collaboration with software engineering and product teams Autonomy for engineers to own their domains and make key decisions On-site position located in San Francisco, CaliforniaOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.