Shift Supervisor

Description: Summary: Weekend Night shift – Friday, Saturday, Sunday e/o Monday 6:45pm-7:15am This critical to success role at Custom Processing Services (CPS) provides daily engagement and accountability to the manufacturing employee base, creating a profound experience for all employees. In plant 03, this role is a highly independent leader, driving for results, with an expectation of a similarly strong level of accuracy and precision in work completion from self, co-workers, peers, superiors, and subordinates alike. This role at times will wear the hat of coach, mentor, or guide, inspiring others to meet their personnel and professional goals. Accountable Functions and Responsibilities: People Focused: · Establish, maintain/improve, and measure a culture of safety within the shift. Safety rules need to be non-negotiable, and all employees need to leave at the end of the shift in the same or better condition than they arrived. · Develop a culture on your shift of Respect… for self, peer, CPS, and clients. · Develop professional relationships with all employees, utilizing EQ techniques to engage and align the aspirations of the individual with the business opportunities. · Use information learned through employee engagement to own the development of the shift employees under your leadership. Develop plans and “build people”, one at a time and in a personal and profound manner. · Own employee training for your shift personnel. · Trust but verify. Customer Focused: · Understand customer requirements with regard to all process and specification and assure both are maintained during shift operations. · Assure both internal and external customers are receiving all deliverables needed and expected, with said deliverables being of highest quality and integrity. · Provide and execute to commitments for products to be available to the customer (OTA). · Provide meaningful and formal cause and corrective actions for any incidences where the voice of the customer (VoC) is violated. · Exhibit a high level of excellence in the custody of customer supplied goods and items. · Assure Food Safety and Food Defense protocols are maintained throughout the manufacturing arena. CPS Focused: · Optimize the shift to deliver or exceed the standard revenue expected for said shift. · Optimize processing systems to provide additional throughput, without a compromise of quality or the VoC. · Exhibit a high level of excellence in the custody of CPS purchased goods and items. · Provide required operational reporting, timely and accurately. · Demonstrate full and proper usage of production information systems including Cost Accounting reporting, HIPPO, Deacom operation, and Paylocity operation. · Assure all activities conform to ISO 9001, ISO 22000, and ISO 17025 certifications as well as other third-party certifications we carry. · Other work as assigned or deemed necessary for the business. Requirements: Job Metrics (Measurements of Success): · Incident rate for shift · Employee retention for shift · 360 feedback from peers and co-workers · First Pass Quality · On Time Availability for plant · Customer Complaints for shift · Budget: Shift Uptime · Budget: Actual process performance verses standard Required Qualifications: · Post high school degree in Business, an Engineering discipline, or a related field preferred. · Alternatively, five years of relative experience in Manufacturing Leadership preferred · Champion and embodiment of CPS Core Values · Willingness to work as part of a collaborative team, promoting trust and respect. · Excellent communication skills, both written and oral, including proficiency in Office Suite applications. · Ability to multitask and establish priorities in an environment of competing expectations. · Willingness to continue education and personal development for the purposes of staying up to date with industry, technology, and regulatory requirements. · Desire to be a change agent, not getting discouraged, but persevering through times of conflict. · Flexible and open minded to change while at the same time being able to hold an unwavering position. · Previous experience in developing personnel. · Ability to analyze data, look for trends, and draw conclusions for said data Location: Reading Campus (primary work location) – 99% of time East Greenville Campus (secondary location) – 1% of time Work Environment (estimated averages): Office (12%) Floor (88%) Growth Opportunities: Business Unit Leadership Technical Sales Business within a Business Leadership opportunities (Revenue hunters and farmers) SME areas Leadership opportunities Travel Requirements: Very rarely, to vendor locations as needed to support learning and equipment/process advancement Very rarely, to industry or technical conferences to advance learning and understanding of new technologies Between CPS sites as indicated above