Director of Road Service - Diesel Operations

Job Description Director of Road ServiceHeavy-Duty Diesel & Trailer Operations LeadershipExeter, NH Area | Serving New England$90,000–$120,000 + Full BenefitsA growing heavy-duty fleet service company is hiring a Director of Road Service to lead and expand its mobile diesel and trailer repair operation across New England.This is a high-impact leadership role for someone who understands both the shop floor and the business side of service operations. If you've managed technicians, built strong service teams, handled customer accounts, and know heavy-duty diesel and trailer repair inside and out — this could be a major career move.We're looking for a hands-on leader who can help scale a road service operation the right way.What You'll DoLead day-to-day road service operations across NH, MA, and MEManage and develop road service managers and techniciansHelp recruit, hire, and grow the service teamOversee mobile diesel and trailer repair operationsReview service calls, invoicing, labor capture, and billing accuracyWork directly with ownership and senior leadership on growth strategyBuild relationships with fleet customers and key accountsCoordinate road service truck procurement, setup, and deploymentImprove technician training, safety, and operational efficiencyHelp expand service coverage throughout New EnglandRequired:Leadership or management experience in diesel service, fleet maintenance, or road service Strong heavy-duty diesel and trailer maintenance knowledge Experience managing technicians or service operations Understanding of labor efficiency, service profitability, and operational performance Experience with service writing, invoicing, or repair order review Strong communication and organizational skills Comfortable using shop software, dispatch systems, and technology platformsPreferred:Road service or mobile maintenance leadership experience Experience growing or scaling service operations ASE certifications or OEM training Experience with telematics, dispatch, or fleet management systemsCompensation & Benefits$90,000–$120,000 base salaryFull benefits packageLeadership role with real authority and visibilityGrowth opportunity as the operation expandsCompany investing heavily into road service growthIdeal BackgroundsThis role could be a great fit for a:Service ManagerFleet Maintenance ManagerRoad Service ManagerShop Operations ManagerDiesel Shop Foreman ready for the next stepMobile Service Operations LeaderCandidates located near Exeter, NH, Pembroke, MA, or Northeast Massachusetts are strongly preferred.Apply today if you're ready to lead a growing road service operation and build something bigger than just another shop.Company DescriptionWe work with you to ensure the job fits what you are looking for. We will also help you build an awesome resume.Company DescriptionWe work with you to ensure the job fits what you are looking for. We will also help you build an awesome resume.