Client Technician - New Jersey

Company DescriptionVitalacy is a health technology company dedicated to preventing healthcare-acquired infections and improving patient safety through innovative solutions. By leveraging smart sensors and wearables, Vitalacy enhances healthcare operations, ensuring better patient outcomes and workplace safety. The company is committed to helping organizations implement effective compliance practices, providing transparent data that supports informed decision-making. Vitalacy's mission is to deliver sustainable solutions that foster quality care and promote patient and staff well-being.Role DescriptionThis full-time on-site role is located in the North New Jersey Area. The Client Technician will be responsible for installing, maintaining, and troubleshooting Vitalacy’s smart sensor and wearable technologies within healthcare facilities. Daily responsibilities include configuring devices, ensuring systems operate effectively, performing regular checks and maintenance, and providing on-site and remote support to resolve technical issues. Collaboration with clients, process optimization, and ensuring timely updates and enhancements to the system are also key tasks.QualificationsTechnical skills including device installation, troubleshooting, and maintenanceKnowledge of IT infrastructure and ability to ensure network connectivity and system integrationStrong problem-solving, organizational, and time management skillsExcellent communication and interpersonal skills to collaborate with clients and internal teamsExperience in healthcare technology, IoT devices, or related fields is a plusAbility to work independently on-site and support remote clients when necessaryAn associate or bachelor's degree in a related field, or equivalent practical experienceAdaptability and willingness to travel locally within the Northeast AreaTravel up to 70% Salary: $65 - $75K DOE Compensation and Benefits: Vitalacy offers an attractive and competitive compensation package including base salary, pre-IPO stock options, health insurance, and a casual office environment.