Customer Support Analyst I: Data-Driven Process Optimizer
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ACERTUS is seeking a Customer Support Analyst to manage reporting activities that support workflow management within Client Support. The role involves identifying process improvement opportunities and providing exceptional customer service. Key responsibilities include evaluating reports, tracking transactions, and analyzing client data. A Bachelor's degree is preferred, along with strong project management skills and proficiency in Microsoft Office and Zendesk. #J-18808-Ljbffr