Learning and Development Intern (42034)

Summary The Learning & Development (L&D) Intern supports the execution of enterprise learning initiatives across leadership development, operational training, and employee engagement programs. This role provides hands-on experience in instructional support, learning operations, and program coordination, enabling the L&D team to focus on frontline impact and strategic priorities. The intern contributes to training content development, program logistics, and data tracking while gaining exposure to how learning programs are designed, delivered, and measured within a mission-driven organization.Key ResponsibilitiesTimeContent Development & Learning Support30%Assist in the design, update, and maintenance of training materials, including presentations, job aids, and facilitator guidesSupport Leadership Development Programs (LDP), orientation, and operational training initiativesContribute to basic multimedia content development, including video editing and visual learning assetsPrepare materials and content updates for core learning programsLearning Operations & Data Management30%Maintain training records, trackers, and learning data to ensure accuracy, consistency, and data integritySupport reporting on training participation, completion, and program metricsAssist with administrative processes related to onboarding, program launches, and recurring training cyclesFacilitation & Program Coordination25%Provide logistical support for live and virtual training sessions, including setup, materials preparation, and participant coordinationAssist facilitators during program delivery and support scheduling of LDP sessions, orientation, and other learning eventsTeam Collaboration & Functional Support15%Collaborate with L&D, HR, and Operations teams to support workforce development and employee experience initiativesPerform additional duties as needed to support evolving business and learning priorities*Percentages reflect typical allocation of time and may shift based on business needs.Scope and ImpactConsults: Provides administrative and operational support to L&D team membersPartners: Collaborates with HR, Operations, and program facilitatorsInfluence: Supports training effectiveness through accuracy of materials, coordination, and data trackingDecision Authority: Limited; works within established processes and guidanceQualifications - Education & ExperienceCurrently pursuing or recently completed a degree in Human Resources, Learning & Development, Organizational Development, or a related field (open to junior, senior undergraduate, or graduate students)Prior internship, coursework, or project-based experience in training, HR, education, or operations is a plus but not requiredComfort with public speaking or presentation environments preferredQualifications - Other Skills, Abilities & KnowledgeStrong attention to detail with the ability to manage routine tasks accurately and consistentlyComfort working with data, trackers, and basic reportingProficiency in Microsoft Excel and WordEffective written and verbal communication skillsAbility to collaborate across teams and adapt to changing prioritiesAbility to maintain confidentiality and handle sensitive information appropriatelyDemonstrated interest in learning, development, or organizational effectivenessPreferred Qualifications:Exposure to training, HR, education, or operations through coursework or projectsBasic experience with video editing or multimedia toolsBilingual English/SpanishPhysical Demands and Working ConditionsAbility to sit, stand, or move for extended periods and lift up to 10 pounds regularly and 25 pounds occasionally.Ability to hear normal conversation, communicate clearly, and adjust to varied noise levels in office and retail settings.Vision sufficient for computer work, documentation, and observation of participant activities.Career Development & Experience GainedThis role provides foundational experience in learning and development, with exposure to enterprise training strategy and execution. Interns will build practical skills in content development, learning operations, and program delivery while gaining insight into how training supports workforce performance.Potential career pathways include:Learning & Development Coordinator or SpecialistInstructional Design or Learning Operations rolesHR or Organizational Development positionsTraining or Operations support roles