Solutions Implementation Manager

The Implementation Manager, Solutions is part of the customer account team and responsible for all aspects of pre and post-sale Implementation of a customer's contracted products and services from T-Mobile for Business. They focus on the project management aspects of all key deliverables and on-site installation requirements. They will work with customers and account teams to develop detailed project plans to meet customer business requirements and then oversee their delivery. This includes T-Mobile products which include paid-for installation services purchased by the customer and they coordinate all aspects of the on-site installation by our partners. Additionally, they oversee high-capacity, large, complex, and/or long-duration projects which require the development of custom statements of work (SO - Ws)and custom pricing. Timely coordination with the customer points-of-contact, installation vendors, and account teams is central to providing a great customer experience and ensuring ...Implementation, Manager, Project Management, Solutions, Customer Experience, Support, Technology