Records Management Specialist - BLET

Records Management Specialist BLET Under the direct supervision of the Department Chair, the Records Management Specialist BLET is responsible for supporting all records, registration, and administrative processes associated with the Basic Law Enforcement Training (BLET) program. This includes student registration, records management, instructor contract processing, and ensuring compliance with program and college requirements.Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Duties and responsibilities include, but are not limited to, the following:Receive, review, and process BLET applicationsMaintain, update, and manage student records (electronic and physical)Assist with pre-delivery and post-delivery reporting requirementsSupport development and maintenance of course schedules and calendarsPrepare and finalize course completion reportsMaintain accurate electronic recordkeeping systemsCompose and manage business-related correspondenceRespond to student, faculty, and public inquiries in a timely and professional mannerProvide high-quality customer service to all stakeholdersMaintain current instructor certifications as requiredCalculate and process instructor contract requestsEnsure instructional lesson plans and materials are current and compliantMaintain professional working relationships with students, faculty, staff, and administrationParticipate in professional development activitiesRespond to communications from students and college personnel in a timely and professional mannerRemain accessible, responsive, and supportive to studentsMaintain confidentiality of student and institutional informationDemonstrate knowledge of and adherence to college policies and proceduresPromote a respectful, inclusive, and professional environmentSupport the Colleges mission and core values of respect, opportunity, helpfulness, integrity, and excellenceRequired education and experience:Associate degreeTwo (2) years of recent experience in administrative support or office operationsWorking knowledge of Colleague (Datatel) or similar student records systemsProficiency in Microsoft Office applications (Word, Excel, Outlook)Preferred education and experience: Strong organizational and time-management skillsAbility to work independently and meet deadlines with minimal supervisionExcellent verbal and written communication skillsProfessional and courteous customer service skillsStrong attention to detail and accuracyAbility to manage multiple tasks simultaneouslyExperience with database and records management systemsAbility to establish and maintain effective working relationships with diverse populationsSandhills Community College does not discriminate on the basis of race, color, gender, ethnic or national origin, sex, sexual orientation, gender identity, marital or parental status, religion, age, ancestry, mental or physical disability, military status or veteran status.Were proud to be a Family Forward NC Certified Employer. Were also proud members of the Moore and Hoke county communities, and we recognize that the more family-friendly workplaces we have here, the better for children and families. We offer a complete benefits package to full-time employees including the North Carolina State Health Plan, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave.