Front Desk Associate

Overview We are seeking a dedicated Front Desk Agent to join our team in the Fitness industry. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. Must speak/read & write fluent Portuguese and English. Responsibilities - Greet guests upon arrival. - Handle guest inquiries, requests, and complaints promptly and professionally - Operate phone systems to manage reservations and inquiries - Collaborate with gym management to ensure guest satisfaction - Provide information about gym services, amenities, and local attractions - Maintain a clean and organized front desk area Skills - Strong customer service skills with a focus on guest relations. - Speak/read & write fluent English and Portuguese. - Proficiency in using phone systems effectively Job Type: Part-time Pay: $16.00 - $20.00 per hour Expected hours: 25 per week Benefits: Free parking Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Newark, NJ 07105 (Required) Ability to Relocate: Newark, NJ 07105: Relocate before starting work (Required) Work Location: In person