Specialist, Quality Systems Compliance

Company OverviewBrother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brothers Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru. Why Work at Brother?Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning. Role OverviewThe Specialist, Quality Systems Compliance supports the development, implementation, and governance of Brothers Quality Management System (QMS) across the end-to-end supply chainincluding manufacturing, distribution, and 3PL operations. This role ensures compliance with corporate, regulatory, and customer requirements by maintaining QMS documentation, coordinating audits, and driving continuous improvement initiatives that enhance quality, consistency, and operational performance.The position will also serve as system administrator and key user for the electronic QMS platform, supporting configuration, rollout, and adoption once implemented.Duties & ResponsibilitiesQMS Governance & AdministrationSupport design and implementation of an integrated QMS for the Supply Chain organization aligned to ISO 9001 and Brother global quality standardsDevelop and maintain controlled documentation, including procedures, standard operating instructions, forms, and templates to ensure consistency and compliance across sitesManage and maintain the electronic QMS platform, including user access, workflows, document control, and training records once implementedCoordinate QMS reviews, internal audits, and management review activities; track completion of corrective and preventive actions (CAPA)Ensure QMS processes are standardized across manufacturing, distribution, and service operationsCompliance & Audit SupportPrepare for and support internal, customer, and external audits (ISO, 3PL, regulatory, or customer quality audits)Maintain records of certifications, audit schedules, findings, and follow-up actionsPartner with operations, engineering, and logistics teams to ensure compliance with company policies, procedures, and control requirementsDevelop and maintain risk registers and compliance tracking dashboardsSupplier and 3PL Quality OversightSupport supplier and third-party logistics (3PL) compliance assessmentsReview quality documentation (PPAP, FAI, shipping test reports, inspection records) for conformanceCoordinate supplier quality evaluations, scorecards, and corrective action follow-upAssist in establishing consistent compliance standards for all 3PL sites handling Brother productsTraining, Communication, and Continuous ImprovementDevelop and deliver training related to QMS processes, document control, audit readiness, and compliance standardsCreate communication materials and quality alerts to increase awareness and reinforce compliance cultureSupport continuous improvement initiatives using Lean, 8D, or PDCA methodologies to drive process standardization and waste reductionMetrics, Reporting, and DocumentationMaintain compliance dashboards and KPIs (audit results, CAPA closure rates, training completion)Generate monthly and quarterly reports for management and internal stakeholdersSupport preparation of documentation for management reviews and global quality reportingExperience & QualificationsEducationBachelor's Degree (or equivalent experience) Business, Engineering, Supply Chain, or related fieldExperienceMinimum 5 yearsExperience in quality systems, compliance, or audit within a manufacturing or supply-chain environmentLicenses and CertificationsISO 9001 Lead Auditor CertificationASQ certification, such as: Certified Quality Improvement Associate (CQIA); Certified Quality Process Analyst (CQPA); Certified Quality Auditor (CQA)Software/Technical SkillsMicrosoft Office Suite; experience with SharePoint and workflow tools preferredStrong understanding of QMS elements, internal auditing, and document controlISO 9001, ISO 14001, or similar QMS frameworksFamiliarity with SAP S/4HANA QM, ETQ, Master Control, or similar electronic QMS systemsOther Skills/Knowledge/AbilitiesExcellent organization, prioritization, and follow-through skillsAbility to collaborate across cross-functional teams and communicate effectively with all levels of the organizationAnalytical mindset with ability to interpret quality data and identify trendsAbility to solve problems and recommend solutionsAdditional Details for This RoleThis role will be an onsite role. You are expected to work from the stated job location 5 days a week. #LI-ONSITEBase SalaryThe targeted base salary range for this position is $80,000 - $ 100,000 per year.Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.Additional CompensationNot a Bonus Eligible Role: This role is not eligible to participate in Brother's bonus incentive plan. The base pay accounts for the entirety of the role's annual cash compensation.Our BenefitsWe offer a comprehensive benefits package with diverse plan options to meet your familys needs, including health, vision, and dental insuranceall effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at? https://mybenefits.nfp.com/Brother/2026/guidebook/ Our Mission, Vision & CultureOur mission is to live our at your side promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. About Where We WorkBrothers corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always at your side for our customers. Equal Opportunity Employer (EOE) StatementBrother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com .