Property Manager

About UsCapital City Property Management is an affiliate of The Lansing Housing Commission who are committed to providing safe, affordable housing while fostering community development. We strive to create positive housing outcomes for residents by ensuring HUD compliance and offering exceptional tenant support.We strive to create a positive and welcoming community where residents feel supported not only in their housing, but in their overall well-being. This includes building strong relationships, responding to resident needs, and connecting individuals and families to resources that support long-term stability and success.If you are detail-oriented, passionate about low-income housing programs, and enjoy working in a collaborative housing administration environment, we invite you to apply!Position SummaryWe are seeking a dedicated Property Manager with LIHTC/PBV experience.The Property Manager is responsible for the overall performance, compliance, and daily operations of one or more affordable housing communities, including LIHTC and Project-Based Voucher (PBV) units. This role ensures strong occupancy, regulatory compliance, financial performance, and high resident satisfaction while leading onsite staff and coordinating with corporate teams.Key ResponsibilitiesOperations & LeadershipOversee day-to-day operations of assigned propertiesSupervise and support Assistant Property Manager and maintenance staffPromote a high standard of professionalism and customer serviceIdentify operational challenges and implement effective solutionsCompliance & Program OversightEnsure compliance with LIHTC, PBV, and Fair Housing requirementsReview and approve:Move-ins and move-outsAnnual and interim recertificationsMonitor EIV reports and resolve discrepanciesEnsure all tenant files are audit-readyFinancial & Occupancy PerformanceOversee rent collection and delinquency managementMaintain occupancy target of 98% or higherMonitor leasing activity and waitlist utilizationEnsure timely unit turnsMaintenance & Asset OversightOversee maintenance operations and ensure timely completion of work ordersConduct regular property inspectionsCoordinate with maintenance staff and vendors to resolve issuesResident Relations & Compliance EnforcementHandle escalated resident concerns and disputesOversee lease enforcement, notices, and compliance actionsSupport resident satisfaction and community engagementReporting & CommunicationProvide regular performance updates to Regional Property ManagerCoordinate with compliance and corporate teams to resolve file issuesEnsure timely completion of reports and assigned projectsReview and approve:Move-ins and move-outsAnnual and interim recertificationsMonitor EIV reports and resolve discrepanciesEnsure all tenant files are audit-readyQualifications & ExperienceHigh School Diploma required; Associate’s or Bachelor’s preferred2+ years of property management experience preferredExperience with LIHTC, PBV, Section 8, or other subsidized housing strongly preferredStrong leadership, communication, and organizational skillsAbility to manage multiple priorities in a fast-paced environment, identify root causes and provide applicable solutions to challenging situations.Fair Housing Compliance CertificationKey Competencies & Skills● Strong customer service and interpersonal communication skills.● Excellent organizational and time-management abilities.● Ability to work with diverse populations in a professional and respectful manner.● Proficiency in Microsoft Office Suite, housing management software, and HUD compliance systems.● Strong analytical skills, attention to detail, and problem-solving abilities.● Ability to handle confidential tenant information with discretion.● Effective written and verbal communication skills.Work Environment & Physical Requirements● Office-based position with occasional physical activity (lifting files, kneeling, etc.).● Must be able to work in a fast-paced housing administration environment with occasional high-stress situations.● Requires the ability to sit or stand for extended periods.● Must maintain a professional appearance and positive attitude.BenefitsWe believe in rewarding our employees for their dedication and hard work. Therefore, our Site Managers will enjoy:Competitive salary anchored to experience.Health insurance.401K.Performance-based bonuses.Paid time off and holidays.Opportunities for professional development and career growth.Additional Requirements● Must have a valid driver’s license and a good driving record.● Must pass a criminal background check and drug screening.● Must adhere to strict confidentiality standards in all housing-related matters.We are an Equal Opportunity Employer. We encourage individuals from diverse backgrounds to apply.If you’re ready to make a meaningful impact in the affordable housing sector, apply today for the Property Manager Role!We are an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management's assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management's right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Director of Property Management.Employment is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.Job Type: Full-timePay: $48,000.00 - $55,000.00 per yearBenefits:401(k) matchingDental insuranceHealth insuranceHealth savings accountLife insurancePaid time offTuition reimbursementVision insuranceWork Location: In person