IT Technical Specialist, SAP Basis

Job Description: Leads SAP Basis technical application upgrades to qualifying environmentAct as Subject Matter Expert for SAP Basis architecture, security and support processesAccountable for system support of deployment activities according to project timelinesIdentification and promotion of software and processes in alignment with Amcor needsChange agent for processes in support of maximum planned application availabilityProvide input to annual support budgetSupport IT goals and objectivesRecommends and develops support processes that utilize standard Amcor applications for proactive application monitoringDrive awareness of deployed application roadmaps in coordination with Global Application teamsEnsure Change Control processes are followedManage complex troubleshooting and the use of root cause analysis for continuous improvementDevelop strategic technology opportunities that enhance the Amcor user experience through higher efficiency, availability or usability (Release)Responsible for Data Archiving executionProvide Architecture strategy (On-Premise/Cloud, OS, Database) according to Amcor objectives and Financial AnalysisDesign and publish monthly Metrics dashboard. Provide results and any corrective action plans to IT LeadershipMentor as a senior technical resource for IT Technical Specialist I while training teammates (SAP Basis / DBA)Design and test Disaster Recovery processes according to IT objectivesPerform assurance audits across production sites, focusing on operational, financial, and compliance risksConduct process audits to evaluate efficiency, effectiveness, and internal controlsParticipate in and lead "Premium Projects" at site, Business Unit, Business Group, or Corporate levelIdentify improvement opportunities and provide practical, value-added recommendationsCollaborate with cross-functional teams across multiple countries and culturesContribute to the continuous improvement of audit methodologies and toolsRequirements: 10 + years of experience in a large installationAdvanced problem solvingProcess improvement experienceSuperior communications skills - both oral and written - to successfully interact with project teams from various departments/business unitsBachelor's degree in MIS, Computer Science or equivalent work experienceRelated Certifications preferredExperience supporting systems within a manufacturing environment is a plus (SAP BASIS)10+ years of experience in SAP BASIS administration in a 24/7 environment10+ years of work experience in IT, including software development (SDLC) & Project Management experienceBenefits: Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date)