Patient Relations & Administrative Coordinator

Sugarbug Dental & Orthodontics - Camarillo & Oxnard, CAThe Role: Where High-Touch Hospitality Meets Modern HealthcareAre you a degreed professional with a gift for managing complex logistics and high-end client relations? Sugarbug Dental & Orthodontics is seeking a Patient Relations & Administrative Coordinator to join our premier Camarillo practice.For over 16 years, Sugarbug has been the cornerstone of pediatric dental excellence in Ventura County. We are not just looking for a "receptionist"; we are looking for a brand ambassador who can manage a high-tech front office with the poise of a luxury hotel concierge and the precision of a healthcare administrator.The Mission: Elevating the Patient JourneyAs a key pillar of our administrative team, you will:Orchestrate the "Sugarbug Experience": Deliver a VIP first impression for families, ensuring a seamless transition from the front door to the clinical chair. Strategic Revenue Cycle Support: Manage insurance eligibility verification and financial transactions with absolute accuracy and professional discretion. Precision Scheduling: Optimize the doctor's schedule to ensure maximum efficiency without compromising our "patience-first" philosophy for children. Digital Leadership: Navigate our technology-forward practice management systems to maintain pristine digital patient records. Community Relations: Act as a liaison between our practice and the Camarillo/Oxnard communities we serve. The Ideal Candidate: "The Total Package"We are targeting high-caliber talent who meet the following criteria:Academic Excellence: A Bachelor’s Degree (Communications, Business, Psychology, or Healthcare Admin) is highly preferred. Industry Pedigree: Experience in a high-end service environment—think VIP medical practices, boutique hospitality, or luxury retail. Communication Mastery: Exceptional verbal and written skills. Bilingual (English/Spanish) is a major asset in our diverse county. The "Sugarbug Spirit": A natural ability to engage with children and put anxious parents at ease. Tech Savvy: Comfortable in a paperless, innovative environment that utilizes the latest in dental software. Why Professionals Choose SugarbugCareer Stability: 16+ years of growth and a reputation for being the "best in the county." Elite Culture: A supportive, high-energy environment that celebrates team wins and community impact. Prime Location: Beautiful offices in Camarillo and Oxnard, offering a sophisticated work environment close to the best of Ventura County. Competitive Compensation: $31,000 - $54,000 yearly (based on your specific education and industry experience).