Medical Receptionist/Administrative Assistant

Medical Receptionist / Administrative AssistantOur client is looking for a Medical Receptionist / Administrative Assistant to support daily operations and patient communication for their naturopathic healthcare clinic. The organization operates in the integrative healthcare space and has strengthened its digital systems and patient experience in recent years to deliver more personalized, accessible care.This is a full-time remote opportunity for a highly organized and empathetic professional who thrives in patient-facing roles. The ideal candidate is an excellent communicator with strong English proficiency, a clear speaking voice suitable for phone-based work, and a proactive mindset. They value individuals who can anticipate needs, solve problems independently, and maintain a warm, patient-centered approach in every interaction.ResponsibilitiesHandle inbound and outbound patient phone communications professionally and empatheticallyGuide patients through intake processes and follow-up communicationsCollect and organize required documentation and patient informationUpdate and maintain electronic health records accurately and efficientlyCoordinate and communicate with healthcare providers regarding patient mattersPerform backend administrative tasks to support clinic operationsEnsure patient inquiries are resolved promptly and thoroughlyMaintain confidentiality and professionalism in all interactionsRequirementsAdvanced English proficiency, both written and spokenClear communication skills for phone interactionsExperience in administrative or receptionist rolesStrong organizational and multitasking abilitiesHigh level of empathy and professionalismProactive attitude and solution-oriented mindsetQualificationsPrevious experience in healthcare or medical administrative roles preferredFamiliarity with Electronic Health Record (EHR) systemsExperience managing patient communications and documentationAbility to handle sensitive information with discretionStrong attention to detailFull-time position100% remote work environmentOpportunity to grow within a healthcare-focused organizationMeaningful role supporting patient care and provider coordination#J-18808-Ljbffr