Front Desk Associate - Part Time

Be the Face of Our Hotel!Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you!Why You'll Love ItMake a direct impact on guest satisfaction every dayWork in a dynamic, team-oriented environmentCompetitive pay, flexible schedules, and opportunities to grow in hospitalityHands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operationsWhat You'll DoGreet guests warmly, build personal connections, and anticipate their needsManage guest check-in/out, reconcile accounts, and handle cash or card transactionsPromote brand loyalty program and follow brand hospitality sales standardsStaff and maintain the market area, ensuring stock is organized and shelves are tidyRecord guest requests, special needs, early arrivals/late departures, and communicate issuesConduct property walk-arounds, report safety/security issues, and pick up trash or items needing attentionAssist with maintenance requests and coordinate with on-property maintenance as neededComplete all required training and compliance tasks, including CPR and TIPS certificationMaintain a clean, organized front desk, dry storage, and adjacent areasSupport smooth communication between all hotel departmentsWho You AreGuest-focused, friendly, and professionalReliable with flexible availability, including evenings, weekends, and holidaysSkilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners)Strong communicator and problem solverPhysically able to stand for long periods and perform light lifting as needed