QE COORDINATOR

Position Summary: The role of Quality Enhancement Coordinator is responsible for the internal medication error process and providing administrative support for the programs and departments. Responsible record keeping, coordination of meetings, obtaining supplies, coordinating mailings, and working on special projects. Position Responsibilities: In a manner consistent with supporting The Arc NCR Mission Statement the Quality Enhancement Coordinator shall do the following: Job Responsibilities Identifies, processes, tracks and coordinates with Human Resources, programs and Dimensional on medication and procedural errors in accordance with the Medication Technician Training Program (MTTP). Maintains timely, accurate and complete department information systems/databases and records as assigned, producing reports as scheduled or requested. Resolve administrative problems by coordinating preparation of reports, reviewing data, and identifying solutions. Assists with Financial and Safety Assessments for people receiving services and identify opportunities to increase independence. Assists with collecting required information and documentation for the Developmental Disabilities Administration and Office of Health Care Quality audits, licensing and accreditation reviews. Assists with internal programs and department evaluations and provides recommendations for quality improvement. Assists with incident reports and investigations as required by Policy of Reportable Incidents and Investigations (PORII). Compiles and reports monthly on medication and procedural error data and completes quarterly reports to Standing Committee. Assist with the following: Attends and documents department meetings. Assists in ensuring program records comply and meet all state and federal regulatory standards. Assists with incident investigation visits by DDA and OHCQ. Attends and provides relevant QE information at monthly house and department meetings. Trains employees in abuse and neglect, incident reporting and other training as required by the agency. Provide effective day-to-day operational support to the QE team as needed or requested. Undertakes other duties as assigned, including special projects and cross-program development. Position requires employees to be in the office and community regularly. Education, Training and Experience: High school diploma required, associate or bachelors degree in a human services field preferred. One (1) year of experience in an administrative or direct support role. Completion of MTTP, in first 6 months. Completion of DDA PORII training, in the first 6 months. Completion of investigator training, in the first 6 months. Strong oral and written communication skills. Fluent in Microsoft Office Suite (Word, Power Point, Excel, Outlook) Physical Demands and Work Environment: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of this position. While performing the duties of this position, the employee will be expected to successfully operate certain office equipment but not limited to: desktop PC, laptop computer, printers, scanners, and copiers. An employee in this position must be able to lift and transport materials up to 20 pounds. An employee in this position will be required to maintain records related to the position. They will be required to have sufficient mobility to attend meetings inside and outside the office; they will be required to have sufficient fine motor skills to use a keyboard and telephone, handle, manipulate and retrieve documents pertinent to the position. This employee is required to hear (with or without hearing devices), speak (with or without associated devices), and see (with or without corrective lenses). Additional Requirements: Access to reliable transportation. Active valid drivers license, a clean driving record, and no more than two (2) points. Maintain proof of current automobile insurance. Maintenance of all required trainings under DDA guidelines and The Arc Northern Chesapeake Region policies and procedures. Flexibility of scheduling to meet agency and program needs.