Solutions Architect, Strategic Forward Deployment

DescriptionAs a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights. You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work.You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams.This foundational role will help define the future of forward-deployed engineering at monday.com. Please note that this is a hybrid position of 3 days/week in our NYC office. About The RoleAs a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust. You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team. This autonomous role offers high visibility and the chance to define its future.What You'll DoWhile you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction.Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business painsCross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs)Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rolloutRequirementsExperience leading hands-on projects from A to Z in a production environment, preferably client-facing5+ years of previous experience building web applications from scratch using TypeScript/Node.js/ReactPrevious experience in Full-stack developmentBackground in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinkingExperience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environmentsEntrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixesWhat Monday.com Can Offer YouOpportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive programAn amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!Monthly stipends for food, wellness, and commuter/remote workFully dedicated learning and development team that provides opportunities for our employees to hone and gain new skillsAward-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certifiedWe foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understandingA global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and TokyoVisa sponsorship for this role is currently not available.monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.For New York City-based hires only: Compensation Range: $180,000-$230,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.