911 Dispatcher

Job Title: 911 Dispatcher Location: Memphis, TN and Nashville, TN Pay rate : 18/hr to 19/hr Job Summary: An advanced level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances. *DISPATCH OR CALL CENTER EXPERIENCE A PLUS Prepare daily dispatch schedule for drivers Disseminate information and dispatch drivers to specified location Set daily schedules for drivers Provide excellent customer service to drivers Perform dispatcher duties when workload Discuss dispatch issues with drivers, customers and managers Resolve delivery problems with customers or drivers Use the dispatch system to assign drivers to loads Troubleshoot delivery issues with drivers and customers