Production Manager

We are seeking a detail-oriented and proactive Production Manager to support Loan Originators throughout the loan lifecycle. This role is responsible for managing loan files from application through submission, ensuring accuracy, compliance, and a smooth borrower experience. The ideal candidate is highly organized, communicative, and experienced in mortgage operations. Key Responsibilities Prepares and reviews loan applications. Maintains, organizes, files, records, and manages all documentation related to mortgage applications, real estate collateral, and insurance policies.Run loan scenarios, AUS, and assist with pre-approvalsHandles inquiries and document requests from clients, realtors, and colleagues.Order and track third-party services (appraisals, title, verifications, transcripts, etc.)Ensure accuracy of all file data, including income, assets, and insurance documentationAlerts underwriter, LO, clients or other staff of any missing records, documents, or other irregularities in the mortgage application process.Reviews 1003 to update from services ordered.Review MI & re-run AUS following review for Underwriting.Follow up on outstanding items for submission.Prepare file for re-submission for CTC.Milestone comments.Accountable for turn times and file completion for closing.Performs other duties as assigned.QualificationsStrong attention to detail and ability to manage multiple prioritiesProactive, solution-oriented mindsetExcellent communication and customer service skillsSolid understanding of the mortgage loan processExperience with Encompass or similar systems preferredEducation & ExperienceHigh school diploma or equivalent required; Associate's degree preferred3+ years of mortgage, lending, or related administrative experience, specifically in the processing fieldPrior mortgage processing experience requiredWork EnvironmentProlonged periods of sitting and working on a computer Compensation & Benefits: $17.31 per hour plus $550 per file bonusHealth, Dental & Vision benefits available, along with supplementary benefits such as Life Insurance, Long & Short-term Disability and more!Why Join Us?Join a collaborative team where your work directly impacts the success of each loan and the overall client experience. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys keeping things organized and moving forward.