Inside Sales Representative

Inside Sales RepresentativeGadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers.We are seeking a highly motivated Inside Sales Representative to play an active role in identifying, engaging, and advancing new customer opportunities. This role is not a passive support functionit is a front-line growth role responsible for outbound prospecting, market research, and direct engagement with target customers in close partnership with Revenue Operations and Sales Leadership.This individual will work hands-on with Salesforce and Sales Intelligence Tools to build target lists, conduct outreach, qualify opportunities, and support Sales Leaders with actionable insights, preparation, and follow-through. The role blends prospecting, sales execution, and CRM discipline, offering strong exposure to both sales' strategy and revenue operations.What You Will Do:Sales Prospecting & Market DevelopmentPartner directly with Head of Revenue Operations to identify target markets, industries, and customer profiles aligned to growth prioritiesConduct day-to-day prospecting activities (email, phone, LinkedIn, research) for review and strategy discussionLead outbound outreach to target accounts and prospective customers using defined messaging and cadence frameworksIdentify and surface new customer opportunities using buyer intent signalsLead Qualification & Sales EngagementPerform first-level qualification using defined ICP and qualification criteria (role, need, timing, fit)Schedule and support qualified handoffs to Sales, ensuring clear context, notes, and next steps are capturedCreate pre-meeting briefs including company background and industry researchActively stay engaged beyond the handoff, learning from sales conversations and outcomes to refine targeting and messagingSalesforce Pipeline & Activity ManagementMaintain accurate activity tracking, opportunity notes, dispositions, and next steps in SalesforceMonitor early pipeline stages to ensure opportunities are progressing appropriately and flagged when stalledSupport data integrity while remaining actively engaged in the sales process, not just system updatesReporting & Performance VisibilityProvide weekly internal activity and progress reports to Sales Leadership, including:Outreach activityMarket and account insightsPipeline movement and engagement trendsParticipate in regular reviews to assess effectiveness, refine strategy, and improve resultsMust-Haves:35 years of experience in inside sales, sales development, or a sales-aligned operations roleDemonstrated comfort with outbound prospecting and customer engagementHands-on experience using a CRM (Salesforce preferred) to manage leads, activities, and pipeline stagesStrong communication skills with the ability to engage confidently with sales leadershipOrganized, proactive, and motivated by growth and learningNice-to-Haves:Experience with outreach and sequencing tools (email automation, dialers, LinkedIn tools)Exposure to AI-enabled sales or marketing tools (lead scoring, intent data, automation)Strong understanding of ICP definition and B2B lead qualification frameworksProficiency in Excel or Google Sheets for data review, validation, and trackingInterest in sales technology, CRM optimization, or revenue operations career pathsWhat Success Looks Like in This Role:Target markets and prospect lists are actively developed and refined with Sales LeadershipProspective customers are engaged consistently and professionallySales Leaders are better prepared for meetings with clear insights and contextSalesforce reflects real sales activity, momentum, and next stepsThe individual demonstrates growing confidence, judgment, and ownership in sales executionWhy This Role Matters:This role sits at the intersection of sales execution and revenue strategy. You will gain hands-on experience in:Active prospecting and outbound sales engagementMarket and account research tied directly to revenue growthSalesforce pipeline management in a live sales environmentClose collaboration with Sales Leaders on strategy, targeting, and executionThis is an energized, sales-forward role with visibility, responsibility, and a clear growth trajectory.What We Offer:Salary range $70,000 - $80,000 commensurate with candidate's experience, plus commission and annual discretionary bonus.Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and SondermindWe provide paid time off including company paid holidaysWe care about your future and offer 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing programAdditional Information:Come "en-Gadge" with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging, while fulfilling our Mission: Always Packed with Commitment to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here.This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042.Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.