Manager - Practice Operations, Primary Care and Family Medicine

Description Mid Coast HospitalManagement/LeadershipReq #: 66567SummaryThe Manager - Practice Operations provides leadership for clinical and administrative staff while overseeing daytoday practice operations. This role ensures efficient workflows, appropriate staffing, regulatory compliance, and high levels of patient, staff, and provider satisfaction in a fastpaced healthcare environment.Key ResponsibilitiesSupervise, hire, train, and evaluate clinical and administrative staffCoordinate daily operations and ensure appropriate staffing levelsMonitor provider schedules to maximize capacity and accessConduct performance reviews, staff coaching, and corrective actionPrepare payroll, manage attendance, and oversee staff meetingsEnsure compliance with Federal and State regulations, Joint Commission standards, and other required benchmarksMaintain staff certifications, competencies, and adherence to policiesAddress patient and family concerns and resolve issues professionallyMonitor billing processes and assist with budget and expense trackingManage facility maintenance, equipment, and supply inventoryIdentify patient safety risks and lead mitigation and quality improvement effortsCollaborate with physicians and leadership on operational goals and improvementsRequired Minimum Knowledge, Skills, and Abilities (KSAs) Education: Bachelor's Degree preferred. License/Certifications: N/A Experience: Two or more years' management/supervisory experience preferred. Hospital/outpatient clinic management preferred. Additional Skills/Requirements Required: N/A Additional Skills/Requirements Preferred: Knowledge of financials including AP and ARHiring Scam AlertMaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to .Additional InformationWith a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.If you have questions about this role, please contact