Operations Coordinator (East Syracuse)

Description:Duration -12 MonthsMonday-Friday 8-5The Operations Clerk II will be responsible for data analysis and data cleansing, accounts receivable assistance and research, and completing standard and non-routine business processes to support branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently.Role Definition and Key Responsibilities:• Create and maintain safe working environment and culture within the organization• Ability to create orders for quoted jobs or installation with multiple process in SAP oflimited complexity but with unique job requirements• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction• Review, analyze, and cleanse data• Actioning resolution for customer orders when purchase orders are flagged for non-compliance• Able to perform non-routine tasks related to customer issues and resolution• Resolves issues from 3rd party processer of customers' orders of limited complexityTravel Requirements:• ? 5%Education & Experience Requirements:• High school diploma or equivalent plus 3 years of applicable work experience orBachelor's degree with demonstrated capability in comparable workSkill Requirements:• Analytical mindset with strong problem-solving abilities• Able to independently research and resolve discrepancies while balancing priorities and meeting deadlines• Intra-departmental communication for purpose of alignment/informationsharing/guidance/leadership• Able to execute tasks with high levels of autonomy; limited guidance required forcomplex tasks• Able to collaborate with other disciplines• Ability to understand concepts in execution, broader organizational impact, and strongorganization skills• Understanding of general business concepts• Exceptional communication skills• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)• ERP experience required• Strong understanding of typical IT business tools; adapt at learning new programsquickly• Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)