Case Manager-Transitional Housing

Case Manager-Transitional HousingHelp Guide Families to Permanent Housing$47,283($25.98/Hour)THE ROLEWin is seeking a dedicated and compassionate Case Manager to support families residing in our Transitional Housing programs. In this role, you will provide comprehensive case management services that help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency. Through advocacy, coaching, crisis intervention, and collaboration with community partners, you will help clients create and achieve meaningful goals while ensuring compliance with program requirements.WHAT YOU WILL DOConduct comprehensive assessments and complete intake documentation for newly arrived families within required timeframesDevelop and maintain Individualized Living Plans (ILPs) that support housing, employment, income, and family stability goalsProvide case management, crisis intervention, counseling, and supportive services tailored to each family's needsConnect clients to public benefits, healthcare, mental health services, educational opportunities, legal assistance, and community resourcesUtilize Evidence-Based Practices, Motivational Interviewing, Trauma-Informed Care, and strength-based approaches to support client successMaintain accurate client records, CARES documentation, and program compliance in accordance with DHS, OTDA, and Win standardsCollaborate with Housing Coordinators, Income Building staff, Childcare teams, and community partners to advance client goalsMonitor client progress, conduct follow-up activities, facilitate referrals, and support families on their path to permanent housingWHO YOU WILL BEYou will hold a Bachelor's Degree in Social Work or a related field with two years of relevant experience, or an Associate's Degree with three years of client-facing experienceYou will have experience supporting individuals and families experiencing homelessness, domestic violence, or other complex life challengesYou will demonstrate knowledge of strength-based case management, Motivational Interviewing, Trauma-Informed Care, and other client-centered approachesYou will be familiar with public benefits, entitlement systems, housing resources, and community-based servicesYou will possess strong organizational, communication, and documentation skillsYou will be comfortable managing a caseload while balancing multiple priorities in a fast-paced environmentEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.