Operations Apprentice (Onsite)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.Who We AreAt Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.The opportunityWe currently have an opportunity for an Operations Apprentice to join our operations apprenticeship program based in our Farmington, CT office. The operations apprenticeship program is opened is exclusively for Capital Community College students only and will be a pathway to learning and building skills to enable career development within the property-casualty industry through assignments in our Operations and Underwriting Support departments. The apprentice will concurrently be enrolled in an associate degree program while working a minimum of 15 hours. This is a one-year program running from June 2026 - May 2027. The apprentice will work under ongoing, direct supervision and work efforts will be reviewed for accuracy and completion. Some of the Operations Apprentice responsibilities include but are not limited to:Continuous learning and development regarding the skills and competencies applicable to roles within the organization’s insurance and shared services functionsFollow instructions from department staff related to customer service, underwriting support, systems development, etc. in support of assigned workContribute to team operating goals by completing functional tasks as assignedDemonstrate emerging capabilities to incrementally achieve added responsibilities within scope of work areaOngoing participation in team meetings and other communications forums to build an understanding of the business, culture, and success measuresRequirements:Self-starter; curiosityMust be currently enrolled at Capital Community College Some experience with Microsoft Excel, Word, and PowerPointTime-management, ability to prioritize and apply attention to detailDemonstrated verbal and written communications and organizational skillsExpected to maintain a “C” average within Associate’s degree programThe expertise you bringAble to work collaboratively within a team environment, with capacity to take direction and openness to coachingHigh-school diploma or equivalentSalary: $20/HourThis position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed. Why choose IntactWe live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.Check out our Glassdoor reviews to see why people love working for Intact!Our promise to youOur Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:Shape the future: Help us lead an insurance transformation to better protect people, businesses and society. Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right. Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About IntactAt Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.