Infiniti Delivery Specialist

Job DescriptionPlaza Infiniti in Creve Coeur is now under the umbrella of fast-growing MileOne Autogroup and we are expanding our Sales Support Team. We are looking for a full-time delivery specialist who can assist us in providing premier customer service to our sales customers. This role is Monday through Saturday, with Tuesdays off. Pay range is $20-$22/hour with additional bonus components based on performance.Experience Everything MileOne has to Offer:Competitive compensationTraining and mentoringGreat opportunities for advancementPositive, success driven work environmentState of the art CRM, Inventory management & Internet resourcesOur MileOne Employee Advantage:MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.Summary:The Delivery Specialist is responsible for ensuring our customers are confident in their vehicle purchase, has an exceptional customer experience, and understands the next steps in their car ownership journey.Essential Duties:Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safetyIntroduces customers to service and parts personnel, indicating shop location and hours of operationFollows up with all sales and warranty customers within 48 hours to ensure customer satisfactionStrives for high ranking on manufacturer surveysQualifications:Valid Driver's License, with less than 2 moving violationsMust be at least 18 years old2 years of Retail/Direct to consumer sales experienceBilingual skills is preferredMust be able to effectively communicate and demonstrate each feature of the vehicleMust be available to work nights, weekends and/or be on-callAbility to explain technology to individuals who may/may not be technologically inclinedSelf-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfactionMileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.STL