Software Engineer III - Developer Productivity

Overview As a Software Engineer III on the Developer Productivity team, you will help build Python-based agentic systems that translate inputs like tickets and conversations into clearly scoped work. You’ll implement and refine workflows, support engineers with tooling, and contribute to platform behaviors ensuring reliability at scale. You work with cross-functional teammates to design features and accelerate AI-assisted development. This role offers mentorship and meaningful impact on how engineers across ZoomInfo work, scale, and deliver. You’ll join a collaborative, innovative culture that values curiosity and risk-taking. Compensation / Benefitscomprehensive benefitsmind, body and lifestyle programscareer growth and mentorship ResponsibilitiesDesign systems to convert bug reports and feature requests into clarified problem statements and implementation plansContribute to a Slack-based intake experience that routes work and generates Jira tasksNormalize additional demand sources (e.g., help desk, Salesforce) while preserving provenance and contextBuild tooling to assist engineers with repository discovery, plan execution, testing, and PR creationContribute to automated PR review for correctness, regressions, and policy concernsDevelop platform behaviors (permissions, auditability, observability, rollback, cost controls)Leverage AI-powered development tools to accelerate delivery and qualityCollaborate with cross-functional teams to define, design, and ship featuresWrite clean, well-tested code and participate in code reviewsTroubleshoot issues across distributed, agentic systems Key requirementsBachelor's degree in Computer Science, a related field, or equivalent practical experience3-5 years of backend software development experienceProficiency in Typescript, NodeJs, and ReactJSExperience designing and troubleshooting distributed systemsExperience with RESTful API design and microservicesRelational and NoSQL databases (e.g. MongoDB)Familiarity integrating third-party APIs (e.g., Jira, Slack, Salesforce)Experience with cloud platforms (AWS, GCP, or Azure)Collaborative mindsetIntellectual curiosityProblem-solvingTypescriptNodeJsReactJS