Front Desk Administrator - Eugene, OR

Job Type: Full-time, with flexibility to work other days as needed Salary: $18.00 per hour with the opportunity to increase Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you've come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.About The CompanyMindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,500 providers throughout our 20+ locations, and we are continuing to grow!About The RoleThe Provider Support Specialist (PSS) serves as first-tier support for provider members, providing a high level of customer service and follow-through for the administrative tasks for their independent businesses. They will build and maintain a working and professional relationship with providers in their locations, as well as participate in company-wide workflows geared toward supporting the entire provider group. They will become an expert on all relevant administrative needs of the providers they serve and will provide a high level of customer service to providers and the clients they serve. The PSS will be a supportive driver for the growth of the company as the providers' ability to practice productively and efficiently will contribute greatly to the company's success.This role will work independently in‑office, serving as the on‑site point of contact with support from a remote manager. This is a great opportunity for someone who enjoys autonomy and is eager to grow into increased responsibility and leadership as the office expands.We're seeking a reliable, organized professional to manage day‑to‑day office operations and deliver excellent customer service. Primary ResponsibilitiesProviding excellent customer service over the phone, in person, and via emailCreating a warm and welcoming atmosphere for clientsManaging the front desk by helping clients prepare for their visitsScheduling client appointmentsSupporting mental health providers with administrative requestsClient insurance benefits verificationRequirementsWhat you'll need to be successfulStrong work ethic and ownership of your roleWillingness to work through difficult interactions in mental health office settingAbility to multi-task and prioritizeProfessional written and verbal communication with clients and providersMotivation to receive feedback and continually growHigh School Diploma/GED requiredMinimum of 2 years of related experience preferredMust be legally authorized to work in the United States on a full-time basis upon hire Schedule: Full time, Monday-Friday. shifts can be 7:00am-3:00pm, 9:00pm-5:00pm or 11:00am-7:00pmBenefitsWe provide our full-time employees with:75% coverage of health, dental, and vision insurance15 PTO days accrued annually6 paid holidays per year401k matchingLife InsuranceProfessional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.Job Type: Full-time, with flexibility to work other days as needed Salary: $18.00 per hour with the opportunity to increase