Exhibits Manager, Meetings & Expositions

Mission We understand the inherent challenges and conventional wisdom surrounding volunteer leadership, and we’ve made it our mission to help volunteer boards create transformational change. General Purpose of the Position The Exhibits Manager will oversee the planning, coordination, and execution of all aspects related to exhibitors and exhibits for conferences and events. This role will collaborate closely with the meeting manager and sales and sponsorship teams to seamlessly integrate exhibits with overall event objectives and client expectations. Essential Functions Plan, coordinate, and execute all exhibit-related activities for conferences and events. Collaborate with clients to understand exhibit needs and objectives, ensuring alignment with event goals. Manage relationships with exhibit vendors, negotiate contracts, oversee vendor performance, and outsource vendors for trade shows as needed. Develop and manage exhibit budgets, including revenue projections and expense tracking. Serve as exhibitors' primary point of contact, providing timely communication and support. Coordinate with internal teams to align exhibit activities with overall event objectives. Provide onsite support during conferences and events, overseeing exhibit setup, teardown, and logistics. Conduct post-event evaluations to assess exhibit effectiveness and identify areas for improvement. Collect feedback from exhibitors and clients to inform future exhibit planning and strategy. Gains trust, credibility and respect with the clients and client board of directors and works effectively with other departments, such as Marketing/Communications and senior management. Qualifications BA/BS degree in Business or a related field preferred Certified in Exhibition Management (CEM) (plus/preferred) Outside sales & customer service experience required. Experience with sponsorship, exhibition, and advertising sales (a plus/preferred). Proficiency in creating floorplans for exhibit layouts. A proven success record is required, with at least 5 years of exhibit experience. High energy, versatile and multi-task oriented, self-directed, and ability to handle accurately diverse details at one time. Computer literate with the “Can Do” approach to different and diverse software packages including Word, PowerPoint, Excel, and Outlook, CRM, as well as membership software for associations. Good communication (written & verbal), reporting and proofing skills. Must be a positive team player in a challenging and changing environment; includes working with and being dependent upon a variety of personnel. Flexibility under competing time requirements and changing deadlines. Excellent focus and a good sense of priorities. Detail oriented. Supervision Exercised Yes – Administrative Support Role Physical Demands This job operates in an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position sometimes requires a person to stand and walk for long periods of time (up to 8 hours) This position requires the ability to lift files, open filing cabinets and bend or stand as necessary. This position requires frequent verbal, written, and interpersonal communication skills Basic math skills needed to calculate change (money), formulas, commissions, discounts, etc. Must be able to lift up to 20 pounds. Travel Requirements Travel may be necessary, up to 20% of the time and may be by travel by air, car, or rail. Disclaimer This job description is not a contract - management reserves the right to change its contents at any time. Other duties, responsibilities and activities may be added, change or be assigned at any time with or without notice. Kellen complies with the guidelines set forth in the Americans with Disabilities Act of 1990 and as amended and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status or family responsibility, genetic information, national origin, age, veteran status, mental or physical disability or any other characteristic protected by law. Kellen is an Equal Opportunity Employer.