Call Center Banking Specialist

A-Line Staffing is now hiring Call Center Banking Specialists in Rio Rancho . The Call Center Banking Specialist would be working for a Fortune 500 financial services company and has career growth potential. This would be full time / 40+ hours per week. If you are interested in this Call Center Banking Specialist position, please contact Austin Faris at 586-710-7941 or afaris@alinestaffing.com . Call Center Banking Specialist Compensation The pay for this position is $25.00 per hour Benefits are available to full-time employees after 90 days of employment A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Call Center Banking Specialist Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs Training begins May 4, 2026 Training Schedule: Monday Friday, 9:00 AM 5:30 PM MT Various schedules available after training On-site position in Rio Rancho, NM Call Center Banking Specialist Responsibilities Assist clients through inbound phone calls regarding credit cards, banking services, and short-term lending needs Identify client needs and recommend appropriate financial products and services Provide solutions to customer inquiries while ensuring a positive client experience Sell and fulfill banking products such as credit cards, checking accounts, savings accounts, and lending products Ask probing questions to understand clients financial goals and recommend appropriate solutions Refer clients to additional banking partners when specialized services are needed Manage risk in all transactions while following company policies and procedures Maintain strong client relationships through professional communication and active listening Call Center Banking Specialist Requirements High School Diploma or GED Intermediate computer proficiency Strong communication, problem-solving, and decision-making skills Ability to build rapport with customers and handle objections professionally Flexibility to work various schedules including weekends and holidays Attendance is mandatory for the first 90 days Call Center Banking Specialist Preferred Qualifications Experience in banking or financial services Experience in a call center or contact center environment Experience with sales, cross-selling, or upselling products Experience handling high call volumes while maintaining quality customer service If you think this Call Center Banking Specialist position is a good fit for you, please reach out to me feel free to call, e-mail, or apply to this posting! .