Field Specialist/Food Service Trainer
Job Overview
The Field Specialist/Food Service Trainer is responsible for training employees at SBC locations by demonstrating proper food handling, receiving and storage of food products, sanitation practices, cooking, serving, merchandising, upselling and marketing all SBC menu items.
Travel may be required 75-80% of the time.
Duties
Directly responsible for training SBC location employees and operators for 3 days during the week that the brand launches. Trainers must train directly from the training manual and utilize job aids (laminates, clipboards) as they train.
Providing ongoing and remedial training to SBC location employees and operators.
Placing opening food orders with designated food distributors and providing distributor product numbers for new SBC locations.
Conduct compliance audits at existing SBC locations and record results in designated CRM.
Conduct product audits on Handling, Rotating, and Temperature recording results in designated CRM
Conduct opening store checks to verify viability to open as a SBC location. Record results in designated CRM.
Deliver and/or ship smallwares to SBC locations, collect payment for smallwares.
Deliver and install graphics for re-images, quarterly (or more frequent) promo packages.
Execute market-wide new product rollouts.
Attend weekly market-specific conference calls.
Assist in set up and working trade shows.
Create, deliver or ship, and provide timely follow up for letters of non-compliance.
Responsible for proper understanding and following all company policies/procedures.
Requirements
High school diploma or GED
On-site training experience
Valid driver’s license with a clean driving record
Ability to travel overnight
Ability to lift 50lbs on a regular basis, stand for long periods of time, drive for long periods of time, bend, twist, and work on a ladder.
Knowledge, Skills, and Abilities
Strong verbal and written communication skills
Ability to build and maintain relationships with customer base
Demonstrates collaborative skills and the ability to work cross-functionally
Critical perspective and observation of store-level execution elements; marketing, merchandising and brand integrity
Proven prioritization, presentation, time management, project management and planning skills
Effectively cope with change, shifts gears comfortably, decides and acts without having the total picture; able to handle risk and uncertainty in a professional manner
Remain calm under pressure and act in an ethical manner at all times
Proficient in MS Office Suite, Gmail & Internet applications
Location Requirement: Candidate will work full time out of office/store location and 75 % travel is required
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Ability to Relocate:
Olathe, KS: Relocate before starting work (Required)
Work Location: On the road