Cloud Operations Engineer

Interloc Solutions is seeking an experienced and highly motivated Cloud Operations Engineer to support the networking, connectivity, and operational management of enterprise cloud-hosted environments. This role focuses on creating and administrating secure, highly available, and resilient cloud infrastructure supporting IBM Maximo Application Suite (MAS), Red Hat OpenShift Container Platform (OCP), and other mission-critical enterprise applications. As part of our Cloud Operations team, you will be responsible for cloud networking, platform operations, incident response, infrastructure monitoring, operational automation, and continuous service improvement across enterprise managed hosting environments. The ideal candidate has strong experience with cloud infrastructure, networking, Kubernetes/OpenShift operations, and enjoys troubleshooting complex multi-tier application environments while working directly with enterprise clients. Key Responsibilities Cloud Networking & Connectivity Operations Support cloud and hybrid network connectivity for enterprise hosted environments Troubleshoot network connectivity issues involving routing, DNS, VPNs, gateways, load balancers, and SSL/TLS Support OpenShift ingress, egress, routes, reverse proxies, and application connectivity Assist with firewall rule coordination, network access requests, and connectivity validation Support network segmentation and secure communication between application, database, and infrastructure layers Coordinate with client infrastructure, networking, and cloud teams during incidents and planned changes Assist with cloud networking configuration and operational support across AWS, Azure, IBM Cloud, and hybrid environments Participate in infrastructure incident response, root cause analysis, and operational improvement initiatives Cloud Platform & OpenShift Operations Support and maintain IBM Maximo Application Suite (MAS) environments Monitor and administer Red Hat OpenShift Container Platform (OCP) clusters Support containerized application deployments, scaling, and overall platform health Troubleshoot pods, nodes, persistent storage, container networking, ingress controllers, and cluster services Perform OpenShift upgrades, patching, certificate management, and platform maintenance Monitor platform performance and assist with capacity planning and optimization Support integrations between MAS, middleware, databases, identity providers, and infrastructure components Participate in disaster recovery planning, testing, and operational recovery activities Monitoring, Automation & Operational Excellence Monitor enterprise infrastructure using observability and monitoring platforms Respond to alerts and proactively identify opportunities to improve platform reliability and performance Develop automation using PowerShell, Bash, Python, Ansible, or similar tools Contribute to operational documentation, standard operating procedures, and knowledge articles Support continuous improvement initiatives aligned with CloudOps, DevOps, and Site Reliability Engineering (SRE) practices What We’re Looking For Required Qualifications Experience supporting cloud networking services in AWS, Azure, IBM Cloud, or hybrid environments Experience supporting enterprise cloud infrastructure and networking Strong understanding of TCP/IP networking, DNS, routing, VPNs, firewalls, load balancers, and SSL/TLS Experience troubleshooting ingress controllers, reverse proxies, routes, and container networking Experience supporting enterprise monitoring and observability platforms such as Datadog, Dynatrace, Grafana, or SolarWinds Experience working in Cloud Operations, Managed Services (MSP), or enterprise hosting environments Experience supporting Red Hat OpenShift or Kubernetes platforms Strong analytical, troubleshooting, and customer communication skills Preferred Qualifications Familiarity with DevOps, CI/CD, GitOps, and Site Reliability Engineering (SRE) practices Experience supporting IBM Maximo Application Suite (MAS) Experience with SQL Server, Oracle, or DB2 Experience with PowerShell, Bash, Python, Ansible, or Infrastructure-as-Code tools Bachelor’s degree in Computer Science, Information Technology, or a related field ITIL, Kubernetes (CKA/CKAD), Red Hat OpenShift, cloud platform, or security certifications