Shopping & Marketplace Strategist (Remote US)
Job DescriptionDirective Consulting is the leading B2B marketing agency for companies that are optimized for metrics that don't move the business. With over a decade of expertise and 420+ B2B brands behind us, we know what real results look like. We operate through 3 divisions: Performance, Communications, and Commerce, each built to share intelligence and align on revenue. Our methodology, DiscoverabilityOS™, aligns brand and demand to guide your ICP to choose you across every decision point. Across Technology, Industrial, and Services verticals, that system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing.At Directive, we're always looking to connect with talented people who care about work that actually counts. As we grow across all 3 divisions, we're seeking forward-thinking people who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are ready to make their mark doing B2B marketing that actually means something.OverviewThe Strategist, Shopping & Marketplace owns the strategy and performance of Directive Commerce's two highest-impact practice areas: Shopping (feed-driven Google and Bing) and Marketplace (Amazon Seller Central, Vendor Central, and emerging B2B marketplaces like Shopify).This role is built for someone who understands that B2B commerce is structurally different from DTC. High-SKU catalogs, tiered pricing, MAP enforcement, channel conflict, are not edge cases. They are the core problem.The Strategist owns multiple client engagements in the $15K–$30K+ retainer range, directs Specialist execution, and contributes to the methodology that scales across the practice.Role And ResponsibilitiesStrategic Ownership of Client AccountsThe Strategist is the strategic lead on assigned accounts. They own diagnosis, roadmap, and revenue outcomes.Lead Shopping and Marketplace strategy for mid-market and enterprise B2B manufacturers and distributorsDiagnose channel architecture before recommending tactics: 1P vs. 3P Amazon status, distributor conflict, feed health, Google & Microsoft best practicesLead Strategy Calls, Proposal Calls, and Quarterly Business ReviewsTranslate channel performance into P&L impact for client executives (CFO, VP Ecommerce, VP Sales)Shopping Practice LeadershipOwn how feeds and Shopping campaigns work for B2B catalogs.Direct feed strategy in Feedonomics or GoDataFeed (or equivalent): taxonomy, GTIN/MPN enrichment, attribute mapping, parent/child architecture, custom label usageBuild Shopping and Performance Max campaigns scoped to B2B buyer behavior, not consumer search patternsEnforce cross-channel exclusion logic to protect distributor relationships and prevent cannibalizationMarketplace Practice LeadershipOwn client outcomes on Amazon and beyond.Advise on 1P (Vendor Central) vs. 3P (Seller Central) strategy and lead migrations when warrantedDirect Sponsored Products, Sponsored Brands, and Sponsored Display campaigns built around B2B keyword behavior, not DTC conversion logicManage Buy Box health, MAP enforcement, and pricing erosion in real timeClient CommunicationYou are the senior point of contact on assigned accounts.Run bi-weekly client meetings, QBRs, and ad hoc strategy sessionsBuild reporting that connects channel performance to revenue outcomes (matched cohort, cost-to-serve, revenue lift)Proactively flag risks: channel conflict, feed degradation, reseller activity, Buy Box lossDiagnose, don't sell. Discovery is consultative.Methodology ContributionYou help build the Directive Commerce playbook.Document repeatable frameworks from client engagementsContribute to audit deliverables, sales enablement, and internal trainingPartner with the Managing Director on the evolution of Commerce Architecture / ChannelOSGoalsNSM Attainment: 100% across owned accountsCSAT scores > 4.5 for owned accountsAccount retention rate > 90%At least one documented methodology contribution per quarterWhat You Offer4+ years managing paid media, with 2+ years of direct Shopping/feeds and/or Amazon experienceHands-on fluency in Feedonomics (or GoDataFeed, Productsup, Channable) and Amazon Seller Central / Vendor CentralWorking knowledge of Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSPExperience with B2B clients or high-SKU catalog environmentsExperience working directly with clients and holding a role to both set strategy & execute with the support of DirectorsStrong written and verbal communication, including comfort presenting to C-suite buyersComfort working inside a consultative sales motion and contributing to audit and proposal workWhat We OfferCompensation for this role includes a competitive base salary🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyleIncluding a 100% employer-paid plan for you and a 50% employer contribution for your dependents (US, CAD, MX)Benefits to Support the Whole Person:🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace💪 Physical - Physical therapy through Omada, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave💰 Financial - Traditional and Roth 401(k) with a 3% company match🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time🌴 Annual Company-wide RetreatWork Environment RequirementsAs a remote-first company, you’ll have the ability to work from your home office. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, Mexico, and the UK. For global locations, you must have established and current work authorization and permanently reside in that country.This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to recruiting@directiveconsulting.com.Additional InformationAt Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.