SPECIALTY MEDICAL ASSISTANT

SummaryThe Specialty Medical Assistant (SMA) provides clinical and administrative support to specialty providers, including Chiropractors, Acupuncturists, and Podiatrists, within a Federally Qualified Health Center (FQHC) setting. This role supports high-quality, patient-centered care for diverse and underserved populations, ensures efficient clinic flow, and assists with specialty-specific procedures while maintaining compliance with FQHC, HRSA, and regulatory requirements.Essential Duties And ResponsibilitiesClinical SupportPrepare patients for specialty visits by obtaining and documenting vital signs, chief complaints, medical history, and treatment room readiness.Assist Podiatrists during examinations and procedures according to scope of practice.Prepare and clean treatment rooms before and after patient visits; ensure proper infection control and OSHA compliance.Assist with specialty procedures, including but not limited to:Podiatry procedures (nail care, wound preparation, dressing changes, instrument handling)Perform authorized clinical tasks such as:Wound careApplication of dressingsPerforms A1Cs to diabetic patients Monitor patients post-procedure and report any adverse reactions to the provider.Documentation & EMRAccurately document patient interactions, treatments, and clinical data in the electronic health record (EHR).Ensure specialty templates and referrals are completed, scanned, and properly routed.Assist providers with chart preparation and closure following visits.Care Coordination & Patient SupportEducate patients on treatment plans, after-visit instructions, and home care as directed by the provider.Coordinate specialty referrals, follow-up appointments, and diagnostic testing.Assists in communicating with primary care, behavioral health, and enabling services to support integrated care.Administrative & Operational SupportMaintain specialty clinic schedules and support patient flow.Manage inventory, supplies, and specialty equipment; restock and request supplies as needed.Assist with prior authorizations, referrals, and durable medical equipment (DME) documentation when applicable.Ensure compliance with HRSA, Joint Commission (if applicable), and FQHC policies.Compliance & QualityMaintain patient confidentiality in accordance with HIPAA regulations.Follow infection control, workplace safety, and quality improvement standards.Participate in team meetings, trainings, and continuous quality improvement initiatives.Required QualificationsHigh School Diploma or GED requiredCompletion of an accredited Medical Assistant programMedical Assistant certification (CMA, RMA, or equivalent) preferred or required per state/FQHC policyCurrent BLS/CPR certificationExperience working in specialty or outpatient clinical settings preferredKnowledge of EHR systems and basic computer skillsPreferred QualificationsExperience in an FQHC or community health centerFamiliarity with chiropractic, acupuncture, or podiatry servicesBilingual (English/Spanish or other prevalent community language)Skills & CompetenciesStrong interpersonal and communication skillsCultural humility and commitment to serving underserved populationsAbility to multitask in a fast-paced specialty clinic environmentAttention to detail and accuracy in documentationTeam-oriented with a patient-centered approachPhysical RequirementsAbility to stand, bend, and move throughout the clinic dayAbility to lift and move up to 25 poundsManual dexterity for assisting with procedures and equipmentWork EnvironmentOutpatient community health center / FQHC specialty clinicMay involve exposure to bloodborne pathogens and medical equipmentThe physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC.The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department.Salary Range: $24 - $26