Network Engineer

Job Overview Benchmark Network Solutions is actively seeking an experienced Network Engineer to join our expanding team. This role entails designing, implementing, and maintaining diverse solutions for a wide array of clients across various industries. The ideal candidate will manage cloud, server, and desktop solutions, excel under pressure, and provide emergency technical support as needed. As a core member of our Operations team, this role will be customer-focused and adept at handling multiple clients and projects simultaneously. Duties - Design and implement complex network solutions to meet business needs - Configure and maintain network equipment and services including routers, switches, firewalls, and load balancers - Monitor network performance and troubleshoot issues - Collaborate with cross-functional teams to ensure network availability and reliability - Implement security measures to protect the network from cyber threats - Document network configurations and procedures Project Types: - Email and file server upgrades and cloud migrations (Microsoft 365) - Application migrations to the cloud (Azure/SharePoint/Teams). - Backup, disaster recovery, and business continuity solutions. - Storage implementations (SAN, NAS, Cloud). - Server cluster deployments and virtualization (VMWare, Hyper-V, HCI). - Phone system deployments and upgrades (SIP, Cloud PBX, WebEx Calling). - Platform infrastructure design and implementation. - Security, risk intelligence, EDR/MDR solutions. - Active Directory (on-prem and Azure AD) migrations and upgrades. - Mobile Device Management. - Network engineering (routing, firewall, WiFi, switching, SD-WAN). Key Competencies: - Strong problem-solving skills and ability to build customer relationships - Thrive in a fast-paced work environment - Willingness to assist with efforts outside of primary responsibilities - Excellent interpersonal and communication skills - Ability to accurately track time for billing for internal and external customers - Proficiency in cloud computing and virtualization - Expertise in Microsoft-related technologies: Windows Server, Active Directory, Exchange, Office 365, Intune, and Hyper-V - Experience managing end-user devices (Windows 10/11, MacOS), laptops, terminals, and thin clients - Knowledge of WAN, LAN, SAN, switches, routers, Wi-Fi, backup software, and architecture - Familiarity with Cisco, Meraki, and Fortinet is a plus - Experience in an MSP environment is a plus - VMWare experience is a plus - Linux experience is a plus - Demonstrated dedication, work ethic, and commitment - Strong technical documentation and written network assessment skills Qualifications: - Bachelor’s Degree in an IT field or comparable relevant experience - Technical certifications - At least 3+ years of experience as a System Administrator or Network Engineer - A drive to learn new technologies and solutions At Benchmark Network Solutions, we champion a collaborative work environment that maximizes individual contributions while leveraging the collective intelligence of our team. We foster an ever-changing, diverse workplace where collaboration boosts energy, creativity, and productivity, leading to a happier and more engaged workforce. We seek employees who excel in team environments, are passionate about their work, and possess a flexible and positive attitude. Join us! Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Schedule: * Monday to Friday * Weekends as needed Experience: * Computer networking: 4 years (Required) * Customer service: 3 years (Required) Ability to Commute: * Durham, NC 27713 (Required) Ability to Relocate: * Durham, NC 27713: Relocate before starting work (Required) Work Location: Hybrid remote in Durham, NC 27713