LifeSpa Coordinator

LifeSpa CoordinatorThe LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.Job Duties and ResponsibilitiesAnswers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional mannerConverts LifeSpa questions into appointmentsExplains all Life Spa products, services, and treatments to guests and assists them with determining their individual needsSuggests upgrades or add-ons to products and servicesCompletes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointmentsUses all required safety devices to comply with company safety rulesPosition RequirementsHigh School Diploma or GED1 year of customer service experienceCPR and AED certified within 30 days of hireKnowledge of computer software such as Microsoft Office, Excel, PowerPoint and OutlookAbility to calculate figures and amounts such as discounts, interest and commissionsAbility to stand, sit, walk, reach, climb and lift up to 50 poundsPreferred Requirements1 year of receptionist experiencePayThis is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverageShort term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdLife Time may use artificial intelligence ("AI") in connection with various aspects of its recruitment and hiring functions. Ultimate employment decisions are subject to human review and oversight. Life Time does not use AI in a manner that would have the effect of subjecting applicants to discrimination on the basis of protected classes or proxies or for engaging in any protected activity under applicable law.Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.