Claims Adjuster Trainee

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over the phone. In a fast‐paced environment, you'll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff – providing in‐depth training on property damage and insurance contracts so you can confidently and independently adjust claims.This is a hybrid role, which means you'll work in‐office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in‐office environment, you're welcome to work in the office as often as you would like.Candidate must reside within a 25‐mile radius of the Concord, CA office location (1220 Concord Ave, Concord CA 94520).Duties & Responsibilities (upon completion of training) Determine coverageDetermine liability (who's at fault for the damages)Interview customers, claimants, and witnessesPartner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claimsMust-Have Qualifications Three years of work experienceOR Associate's degree and two years of work experienceOR Bachelor's degreeSchedule Monday – Friday, 8:30 am – 5:30 pm for the first 3 weeks. Monday – Friday, 9:00 am – 6:00 pm thereafter, depending on business need.Compensation You'll be paid $31.01 – $33.17 per hour depending on location and experienceGainshare annual cash incentive payment up to 16% of your eligible earnings based on company performanceBenefits 401(k) with dollar‐for‐dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave where applicable, as well as short & long‐term disabilityParental & family leave, military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistanceEnergage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F‐1 CPT, OPT, or STEM OPT, H‐1B, O‐1, E‐3, TN) statuses for this role.#J-18808-Ljbffr