DevOps Engineer, Cloud Platform - Remote Work

About the Role: Upstart is looking for a DevOps Engineer (L4) to join its Cloud Platform team within the Reliability organization. This team builds and operates the shared cloud infrastructure supporting the company's product and machine learning workloads. In this position, you will help develop and maintain Kubernetes environments, improve AWS infrastructure, and strengthen platform reliability, scalability, and security. You will work closely with Site Reliability Engineering (SRE), Delivery, Information Security, and Product and Machine Learning teams to improve infrastructure performance, developer experience, and cloud cost efficiency. The role also involves infrastructure automation, GitOps workflows, incident management, and the continued development of platform standards used across engineering teams.

Key Responsibilities: Design, operate, and maintain Kubernetes (EKS) clusters across production, staging, and ephemeral environments, ensuring reliability and high availability. Develop and improve AWS infrastructure and network architecture, including VPCs, subnets, IAM, and account structures, to support scalable workloads across multiple teams. Build and maintain infrastructure-as-code and GitOps workflows using tools such as Terraform, AWS CDK, and ArgoCD.Improve platform reliability and performance by defining and driving Service Level Objectives (SLOs), analyzing incidents, and implementing long-term solutions. Participate in and improve the on-call rotation, lead incident response activities, and conduct post-incident reviews. Collaborate with SRE, Delivery, InfoSec, Product, and Machine Learning teams to implement infrastructure changes and establish platform standards. Improve developer experience by simplifying platform usage, reducing operational toil, and supporting faster product and machine learning development. Contribute to cloud cost optimization by improving resource utilization across Kubernetes and AWS infrastructure.

Required Qualifications: Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience. At least 3 years of professional experience. At least 3 years of experience operating Kubernetes in production environments, including cluster networking, storage, and Role-Based Access Control (RBAC).Proficiency with AWS infrastructure, including VPC design, networking, and IAM.Hands-on experience implementing infrastructure-as-code using Terraform or AWS CDK.Experience implementing GitOps workflows using ArgoCD or similar tools. Ability to influence technical decisions across teams and drive adoption of platform standards.

Preferred Qualifications: Knowledge of service mesh technologies such as Istio or Envoy. Experience designing or operating multi-cluster Kubernetes architectures. Experience with cloud networking at scale, including ingress, egress, and edge platforms such as Cloudflare. Knowledge of cloud security, identity management, and compliance frameworks, including IAM, SOC 2, and CIS benchmarks. Location and Work Arrangement

Location: Remote – United States and Canada. Upstart follows a digital-first work model, allowing most employees to work remotely. Team members are encouraged to participate in regular in-person collaboration sessions and company onsites. Most teams meet once or twice per quarter for two to four consecutive days, depending on the team and role. For Canadian applicants, Upstart is currently unable to hire in Quebec.

Salary & Benefits: The anticipated base salary ranges are: United States – Remote: $142,000–$196,600 USD.Canada – Remote: $136,000–$165,000 CAD.Actual compensation depends on geographic location, job-related skills, experience, education, and training. Upstart uses location-based compensation regions, and candidates can discuss the applicable salary range with their recruiter. The total compensation package includes target bonuses, equity compensation, and a range of employee benefits, including: Medical, dental, and vision coverage, along with wellness resources.401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually. Annual equity grants that vest quarterly. Employee Stock Purchase Plan with discounted stock purchase options for eligible US employees. Health Savings Account contributions for eligible US plans. Life insurance and disability coverage. Paid time off, sick leave, and company holidays in accordance with local requirements. Paid family and parental leave. Family benefits supporting fertility, parenthood, and caregiving. Employee Assistance Program offering mental health support and personal resources. Financial wellness resources, including financial planning tools and concierge services for US employees. Annual wellness allowance for physical and emotional well-being and personal development. Annual productivity allowance for work-related tools and resources. Employee resource groups, team events, and company-wide updates. Catered lunches and stocked micro-kitchens at company offices in the Bay Area, Austin, Columbus, and New York City. Equal Opportunity / EEOUpstart is an Equal Opportunity Employer committed to inclusive and fair hiring practices. The company welcomes candidates from different backgrounds and is dedicated to improving access to affordable credit for all. Candidates who require reasonable accommodation during the application, interview, pre-employment testing, or employee selection process can contact candidate_accommodations@upstart.com.